1. Home

  2. We can help

    1. Apply for a rented home
      1. Apply for a home in Bolton
      2. Apply for a home in Bury
      3. Apply for a home in Cheshire
      4. Apply for a home in High Peak
      5. Apply for a home in Manchester
      6. Apply for a home in Oldham
      7. Apply for a home in Rochdale
      8. Apply for a home in Salford
      9. Apply for a home in Trafford
      10. Apply for a home in Tameside
    2. Homes for independent living
    3. Get advice on Housing Options for Older People (HOOP)
    4. Mutual exchanges
    5. Your downsizing options
    6. Shared Ownership with Stonecross Homes
    7. What is Rent to Buy?
    8. How is UK social housing allocated? The process explained
    9. Housing advice for patients experiencing a Delayed Transfer of Care (DTOC)
    10. Ways we can support you to live independently
      1. Home adaptations and equipment to support your independence (including disabled adaptations)
      2. Bolton Care and Repair service
      3. Careline: support to live independently 24/7, 365 days a year
    11. Ways we can support you into work or training
      1. Work experience opportunities for adults
      2. Working Wardrobe
    12. Cost of living support
      1. Affordable recipes
      2. Healthy home living during colder weather
        1. Keeping you and your loved ones warm and healthy in colder weather
      3. Find social activities and support in Bolton (warm spaces)
      4. Food support
    13. UCAN centres
    14. Safeguarding: what to do if you're worried about yourself or someone else
    15. Domestic abuse and violence
    16. Tackling antisocial behaviour
      1. Report antisocial behaviour to us
      2. Problems with noise
    17. Being a good neighbour
    18. Support for neighbours in dispute (Neighbourhood Mediation)
    19. Support for Armed Forces Veterans

  3. Tenancy

    1. Useful information for new tenants
    2. Tenancy frequently asked questions (FAQs)
    3. Assigning a tenancy to someone else (assignment)
    4. Affordable carpet and furniture options
      1. Donating or recycling furniture
    5. Rent a commercial unit
    6. Ending a tenancy
    7. Ending a tenancy due to bereavement
    8. Succeeding to a tenancy after a bereavement (succession)
    9. Home contents insurance
    10. Keeping your home secure
    11. Taking in lodgers
    12. Pre offer interview
    13. Moving in tips
    14. Pets
    15. Preparing for a Bolton at Home property
    16. Running a business from your home
    17. Tenancy fraud
    18. Tenancy support

  4. Be involved

    1. Group Customer Scrutiny Panel
    2. Youth Scrutiny Panel
    3. Resident Voices Channel

  5. About

    1. Our performance
    2. Our new build development programme
    3. Cookies notice
    4. Equality and diversity
      1. Equality analysis
    5. Governance and regulation
      1. Group Operations Committee
      2. Bolton at Home Group Board
      3. Group Audit and Risk Committee
      4. Group Development Committee
      5. Group HR Committee
      6. Group Governance Committee
      7. Meet our management team
    6. Expenditure reports
    7. Insurance
    8. Managing our business
    9. Our corporate documents
    10. Modern Slavery Act 2015
    11. Our policies and strategies
    12. We've signed the Together with tenants charter
    13. Procurement
    14. Social value
      1. Creating social value policy
      2. Working with our partners to deliver social value
      3. Working with our contractors & suppliers to deliver social value
    15. Your information

  6. Jobs

    1. Employee benefits

  7. Rent & money

    1. Ways to pay your rent
      1. How to use AllPay, our online payment system
    2. How we set your rent
    3. In credit on your rent account
    4. What to do if you have rent arrears
    5. Paying for Bolton at Home services
    6. Help with money and debt-related matters
      1. Help with money worries from our Money Advice Team
      2. Top tips for managing your money and setting up a bank account
      3. How to access affordable credit and loans
        1. Hoot Credit Union
      4. How to prevent and deal with debts
    7. Help with household bills (gas, electric, and water)
      1. Bills and meter readings
      2. How to use your heating controls
      3. Is a prepayment meter right for me?
      4. How to save money on your water bills
      5. Watch our energy-saving tips videos
    8. Help with benefits (including Universal Credit)
      1. Universal Credit
      2. Housing Benefit
      3. Council Tax Support
      4. Pension Credit
    9. Emergency help with food or fuel
      1. Local welfare provision

  8. News

    1. Quarter Turn

  9. Your home

    1. Annual gas safety checks
    2. Information for leaseholders and homeowners
      1. Leaseholder information for owners of former Bolton at Home or Bolton Council properties
        1. Make changes to your lease
        2. Leaseholder rights and responsibilities
        3. Leasehold repairs
        4. Service charges and ground rent for leaseholders
        5. Major works to your building
        6. Making improvements or alterations to your leasehold property
      2. Leaseholder information for current Shared Ownership owners
      3. Shared ownership rent and service charges
      4. Fees for leaseholders and Shared Ownership owners
      5. Information for commercial unit leaseholders
    3. Our repairs and maintenance service
      1. How to report a repair
      2. Our Repairs Policy
        1. Repair priorities and timescales (Appendix A)
        2. Your general responsibilities for repairs (Appendix B)
        3. Our repair responsibilities and your repair responsibilities (Appendix C)
      3. Repairs how to videos
    4. About our empty homes and the Lettable Standard
    5. Keeping you and your home safe (home and building safety advice hub)
      1. Using your windows safely
      2. Balcony safety
      3. Water safety in your home
      4. Join our Resident Building Safety Panel
      5. Our rules on smoking in and around your property
      6. Keeping communal areas clear and safe
      7. Download our Home Safety Guide for houses and flats
      8. Fire and gas safety animations
      9. Fire safety tips for your home
      10. Our latest Building Safety Updates
      11. View the latest Building Safety Case Information and Fire Risk Assessment for your building
      12. Fire door advice for tenants
      13. Meter tampering: know the risks and stay safe
    6. Dealing with damp, condensation, and mould
    7. Garages and parking
    8. Improvement programme
    9. Properties and land for sale
    10. Home ownership (Right to Buy or Right to Acquire)

  10. Your area

    1. Community Engagement
      1. Greater Manchester Manbassadors
      2. Bolton Manbassadors
        1. Meet the Bolton Manbassadors team and some of our Manbassadors
        2. The impact of Bolton Manbassadors
        3. Watch the Manbassadors training video
      3. Community Development
      4. Community Engagement projects, campaigns and events
      5. Community Engagement Programmes and Partnerships
      6. Peer Navigators
      7. 16 Days of Activism against Gender-Based Violence
      8. Percent for Art
      9. Stay up to date with our Farnworth Focus Team
    2. Our environmental services

  11. Contact

    1. Accessibility
    2. Translate this site
    3. Complaints, compliments and suggestions
    4. Know your rights as a social housing resident
      1. Four million homes
    5. You said, we did: how we've acted on your feedback