1. Home

  2. We can help

    1. Apply for a home
      1. Mutual exchanges
      2. Sheltered and independent living
    2. Careline
      1. Careline wristband
      2. Bolton Carers Support
    3. Cost of living support
      1. Affordable recipes
      2. Healthy home living during colder weather
        1. Keeping your and your loved ones warm and healthy in colder weather
      3. Find social activities and support in Bolton (warm spaces)
      4. Food support
      5. Energy advice sessions
      6. Lowering your household bills - gas, electric & water
        1. Tom's top energy-saving tips
        2. Warm home discount
        3. Bills and meter reading
        4. How to use your heating controls
        5. Prepayment meters
        6. Saving money on water bills
        7. Gas and electricity debt
    4. Safeguarding: what to do if you're worried about yourself or someone else
    5. Domestic abuse and violence
    6. Tackling antisocial behaviour
      1. Problems with noise
      2. Support for neighbours in dispute
      3. Conflict Coaching sessions
    7. Getting into work
      1. Employment & Enterprise - Who we are
      2. Opportunities for young people
      3. Working Wardrobe
      4. Customer Training Programme
      5. Training grants
      6. Work experience opportunities for adults
    8. UCAN centres
    9. Landlord services
    10. Support for Armed Forces Veterans

  3. About

    1. Equality and diversity
      1. Equality analysis
    2. Cookies notice
    3. Expenditure reports
    4. Greenworks
    5. Governance and regulation
      1. Bolton at Home Board
      2. Group Operations Committee
      3. Bolton at Home HR Committee
      4. Group Development Committee
      5. Group Audit and Risk Committee
      6. Group Governance Committee
      7. Group Customer Scrutiny Panel
      8. Meet our management team
    6. Insurance
    7. Our performance
      1. Local standards
    8. One organisation
    9. Our corporate documents
    10. Our policies and strategies
      1. Modern Slavery Act 2015
    11. Managing our business
    12. Procurement
    13. Social value
      1. Creating social value policy
      2. Working with our partners to deliver social value
      3. Working with our contractors & suppliers to deliver social value
    14. Supplier information
    15. Who we are
    16. Your information (our privacy notice)

  4. Tenancy

    1. Useful information for new tenants
    2. Tenancy support
    3. Affordable carpet and furniture options
      1. Donating or recycling furniture
    4. Commercial units
      1. Rent a commercial unit
      2. Information for current commercial unit leaseholders
    5. Ending a tenancy
    6. Ending a tenancy due to bereavement
    7. Keeping your home secure
    8. Moving in tips
    9. Home contents insurance
    10. Pets
    11. Pre offer interview
    12. Preparing for a Bolton at Home property
    13. Running a business from your home
    14. Tenancy fraud
    15. Your tenancy FAQs

  5. Jobs

    1. What our staff have been up to
    2. Employee benefits

  6. Be involved

    1. Resident Voices Channel
    2. Volunteer in Europe

  7. Rent & money

    1. Different ways to pay your rent
      1. Direct Debit
      2. Standing Order
      3. Online payments
      4. Payments over the phone
      5. By post or in person
    2. Money Advice Team
      1. What to do if you have money worries
      2. How to manage your money and budget
      3. Working out which debts to pay first
      4. Benefits advice
        1. Help with making a benefits claim
        2. Checking you're getting the right benefits
        3. Council Tax Support
        4. Universal Credit
        5. Universal Credit FAQs
        6. Housing benefit (HB)
        7. Bedroom tax
        8. Discretionary Housing Payment
        9. Discretionary Council Tax Reduction Scheme
        10. Benefit changes: welfare reform
      5. Affordable credit and loans
      6. Bank accounts
      7. Dealing with bailiffs
      8. Top Tips - How to prevent debt
      9. Emergency help with food or fuel
      10. Loan sharks
      11. Template letters and leaflets
      12. Local welfare provision
    3. Hoot Credit Union
    4. How we set your rent
    5. Paying for Bolton at Home services
    6. Managing your rent account
      1. Rent arrears
      2. In credit on your rent account

  8. News

    1. Bolton at Home on Bolton FM
    2. Quarter Turn

  9. Your home

    1. Building safety: keeping you and your home safe
      1. Keeping communal areas clear and safe
      2. Download our Home Safety Guide for houses and flats
      3. Fire and gas safety animations
      4. Fire Door advice for tenants
      5. More fire safety tips
      6. Our latest Building Safety Update
      7. Meter tampering: know the risks and stay safe
    2. Dealing with damp, condensation, and mould
    3. Care and repair
    4. Garages and parking
    5. Improvement programme
    6. Disabled adaptations
    7. Leaseholders
      1. Make changes on your lease
      2. Leaseholder rights and responsibilities
      3. Leasehold repairs
      4. Service charges and ground rent
      5. What do my service charges mean?
      6. Major works and improvements
      7. Improvements or alterations to your property
      8. Other information
    8. New build developments
      1. Shared Ownership developments
    9. Shared ownership
      1. Information for current shared ownership owners
        1. Shared ownership: your rights and responsibilities
        2. Information on shared ownership repairs
        3. Shared ownership rent & service charges
        4. Making improvements to your shared ownership home
        5. Making changes to your shared ownership lease
    10. Repairs
      1. Report a repair
      2. Repairs how to guides
      3. Repairs we charge for
    11. Home ownership

  10. Your area

    1. Community Engagement
      1. Community Engagement - Who we are
      2. Community Development
      3. Programmes & Partnerships
      4. Projects, campaigns and events
      5. Previous Community Engagement projects
        1. Sabden Photo Exhibition (Johnson Fold)
        2. Local Motion
        3. Working Potential
      6. Bolton Manbassadors
        1. The impact of Bolton Manbassadors
        2. Meet the Manbassadors
        3. Manbassadors videos
      7. Peer Navigators
      8. Percent for Art
      9. We are Women
    2. Our environmental services
      1. Japanese Knotweed
      2. Giant hogweed
      3. Weeds we don't treat

  11. Contact

    1. Complaints, compliments and suggestions
    2. Office locations