How we are governed

Bolton at Home Limited is a charitable Community Benefit Society registered under the Co-operative and Community Benefit Societies Act 2017. We are run by a Board and associated Committees and governed by a set of Rules which explain how Bolton at Home (BH) organises its internal governance arrangements to deliver its objectives.

We have a current Board of 10 Non Executive Directors and one co-opted Non Executive Director.

The main Board is supported by:

  • Bolton at Home HR Committee 
  • Group Audit and Risk Committee
  • Group Development Committee
  • Group Governance Committee
  • Group Operations Committee
  • Group Customer Scrutiny Panel

Agendas for Board and Group Operations Committee meetings will be posted on our website in advance of each meeting.

We have adopted the National Housing Federation's (NHF) Code of Conduct and NHF Excellence in Governance and regularly assess compliance with these standards and publish the outcomes in our annual reports.

How we are regulated

Bolton at Home is regulated by the Regulator of Social Housing (RSH) which sets out the regulatory standards we are expected to comply with, these include:

Economic standards: Requirements focus on governance, financial viability, value for money and rent setting.

Consumer standards: Requirements focus on quality of accommodation, repairs and maintenance, tenancy, neighbourhood management, anti social behaviour (ASB), tenant involvement and empowerment.