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Did you know we do way more than just housing? We also offer support, advice, and activities if you need help with food and energy costs + more.

Visit our hub for money/energy advice, affordable recipes, social activities nearby, food pantries, healthy home living, digital and employment support, and more.

Welcome to Bolton at Home

We manage and maintain around 19,000 properties in Bolton and beyond. On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

Tap here to learn more about us.

Call us

01204 328000
8am to 5.30pm (Mon - Fri)
You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Message us on Facebook

Available 8am to 5.30pm (Mon - Fri)
Tap here to message us on Facebook (opens in a new tab)

Visit our reception

98 Waters Meeting Road
Bolton, BL1 8SW
8.45am to 4pm, Monday - Thursday

Good to know if you're a customer

  1. Webinars with Four Million Homes (October 2024)

    Webinars with Four Million Homes (October 2024)

    We’re highlighting upcoming webinars hosted by Four Million Homes. If you’re a social housing resident, these sessions are designed to help you know your rights to safe and well-maintained homes. Read on for details.

    07 Oct 2024 10:00
  2. Valley House office update: permanent Friday closure

    Valley House office update: permanent Friday closure

    Since 12 January 2024, we’ve been closing the office on Fridays because not many people were visiting us on that day. This has helped us save money to invest more in your homes and keep our services running smoothly. This change has worked well, so we’ve decided to keep the Friday closure permanent. This means our Valley House office, including reception, will now be closed every Friday. Our services will still be running, please don’t worry, we’ll just be working from other places. Read on for more information.

    03 Oct 2024 11:00
  3. We currently have seven properties for sale in Bolton (by auction)

    We currently have several properties going to auction. This news article includes the link to more information on each property.

    For more information on these properties, please tap here: www.boltonathome.org.uk/properties-for-sale.

    If you'd like to learn more about why we sell some of our properties, and how we're working to reduce the overall number of empty homes we have, tap here: www.boltonathome.org.uk/empty-properties.

    01 Oct 2024 12:00
  4. Discover the benefits of extra care living during Bolton Extra Care Awareness Week 2024

    Drop-in open days at extra care sheltered housing schemes

    Are you or a loved one considering a more supportive living environment? Bolton Extra Care Awareness Week is the perfect opportunity to explore how extra care housing can enhance your life. We invite you to join us for a series of open day events filled with friendly faces, insightful conversations, and plenty of coffee and cake.  Please read on for details.

    27 Sep 2024 11:00
  5. Upcoming changes to UCAN centres

    Upcoming changes to UCAN centres

    We’re making some important changes to our UCAN centres to serve more of our customers and communities and make the most of our resources. Here’s what’s happening and why.

    25 Sep 2024 09:00
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