Advice on Coronavirus COVID-19

We want to let you know that we’re closely monitoring the situation around Coronavirus COVID-19.

We’ll do our utmost to maintain essential services though we have little choice but to do some things a bit differently for the time being. One of these areas is repairs. From 8am Thursday 19 March, we’ll move to an emergency repairs service only. 

Please click here for more information and advice.

Rent increases and proposed changes to service charges

From April 2020 your rent will increase by up to 2.7%.

We've already written to tenants with further details about the reasons for this increase along with how you can get extra information and support if you’re worried about the impact of these changes on your financial situation.

A copy of this information can be found by clicking here.

 

From 1 October 2020, we’re proposing that all tenants living at our sheltered housing, extra care and independent living schemes pay additional weekly service charges following central government changes to the way these services are funded.

These changes will also affect tenants and residents who receive Careline but don’t live at a sheltered housing, extra care or independent living scheme.

For more information on these proposed changes, please click here.

The latest news

  1. Our commitment as voluntary sector funders in Bolton

    Bolton Council, NHS Bolton Clinical Commissioning Group, Bolton at Home and Bolton CVS want to support communities as much as we can during this unprecedented period.

  2. Brookdale Close, safe to return after evacuation

    We were made aware this afternoon (Wednesday 4 March) that police had been called to one of our properties at Brookdale Close, off Blackburn Road, Bolton, due to a disturbance and reports of a potential gas leak.

  3. Plans approved for new affordable homes in Farnworth

    Together with development and construction partner Watson Homes, we will build 48 apartments and 12 houses on a site in Campbell Street. The development is part of our drive to significantly increase the number of affordable homes for people in the borough

  4. Modular homes at Victory Road

    New Little Lever neighbourhood lifted into place

    A neighbourhood of new affordable family homes has been lifted into place, in a first for the Bolton area. Our new 22-home development has been installed on land off Victory Road in Little Lever, after being constructed off-site.

  5. £2,350 cash boost for Bolton Hospice

    Cash boost for Bolton Hospice

    Bolton at Home employees have raised £2,350 for Bolton Hospice through our own ‘tuck shop’. Throughout the year, employees have given donations for healthy snacks and sweet treats provided by colleagues.

  6. Tenant survey: Income Management

    If you’re a Bolton at Home tenant, we invite you to fill out a short survey by following this link: https://bit.ly/3022PVN

    The purpose of this survey is for you to give us your views on our income management service and how you pay your rent.

    Your responses will help us to better understand tenants’ awareness, experiences and preferences relating to our income management service.

Page 1 of 45 Next page Total results: 267

Read more News

Read more news from Bolton at Home by clicking here.

Our reports and future plans

Our Business Plan, Annual Report and Value for Money statement

Click here to read our five-year Business Plan, latest Customer Annual Report and our approach to Value for Money. 

Want to work for us?

Two women looking at computer screen

Click here to see our latest jobs and find out more about what it's like to work for us.

Customer notice

Bolton at Home staff will treat your home with respect and we ask that you give them the same consideration.

Your home is our workplace, therefore we would respectfully request that you do not smoke in the property during the visit and that if you have any pets, they are removed from our work area until the visit is concluded.

Thank you for your co-operation.

COVID-19 Pop-Up

COVID-19 advice for tenants Header

We want to let you know that we’re closely monitoring the situation around Coronavirus COVID-19.

We’ll do our utmost to maintain essential services though we have little choice but to do some things a bit differently for the time being. One of these areas is repairs. From 8am Thursday 19 March, we’ll move to an emergency repairs service only. 

Please click here for more information and advice.

Social media icons and phone number

Like us on FacebookFollow us on TwitterConnect with us on LinkedInSubscribe to our YouTube channelCheck out our Pinterest page

Pay your rent

image of paying rent online

Click here to pay your rent online.

Your information

Bolton at Home are committed to looking after your personal data. To ensure that we process and manage your data in line with current legislation.

We have a new page here where you can find information on how to access your personal data, or as a business how to access our data disclosure process. If you have any queries, please contact IG@boltonathome.org.uk

Smell gas?

If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services line immediately on 0800 111 999, which is open 24 hours a day.

Modern Slavery Act 2015

We're committed to ensuring there is transparency in our business and in our approach to tackling modern slavery and human trafficking. View our statement here.