Using our service

How can you use our service?

You can contact us regarding any insurance matters relating to Bolton at Home.

Please ensure that details of all insurance claims involving Bolton at Home are forwarded to us urgently.

You can also consult with us when, for example, you are taking on work in new service areas (particularly if you are a service manager).

Most staff are already aware of our TP claims. Plus, remember to send any solicitor correspondence to us directly.

How can you contact us?

Please contact us by e-mail at

How can our tenants use the service?

Tenants can make insurance claims by using the TP insurance form or by contacting a solicitor for injury related claims if they wish to do so.

Home contents insurance

As your landlord, we insure the structure and fittings of your home and you are responsible for insuring all your contents and personal belongings.

It’s a good idea to take out contents insurance to cover your personal belongings against flood, fire, theft and accidental damage. If something happens to destroy or damage your belongings, it can cost a lot of money to replace these items, some of which may be essential.

Contents insurance can help provide peace of mind should the worst happen. You can find insurance providers on comparison websites*. These include:

*These sites are for information only and Bolton at Home don’t warrant, endorse, or assume any liability for the information provided by them.