Social value

Social value isn’t new to Bolton at Home.

We are a charitable community benefit society providing social housing. As a responsible business, social value is at the core of everything we do.

Our core business, the provision of affordable social rented housing, creates enormous social value and should not be underestimated. However, we can also do much more, and in the current economic climate, desperately need to do so.

We recognise and ensure that we deliver social value:

  • Directly, in the services that we provide for our customers, and in the communities that we work with;
  • Through the procurement and commissioning of goods, works and services and
  • In partnership with other organisations, enterprises and individual people.

In the simplest terms, through the implementation of our social value policy we are looking to deliver greater improvement to the economic, social and environmental profile of Bolton and surrounding areas.

It should be noted that the term “Social Value” is not defined in legislation. Instead social value legislation focusses on achieving the three “pillars” of sustainable development as defined by the United Nations (UN):

  • Economic wellbeing;
  • Social wellbeing, and;
  • Environmental wellbeing.

Business in the Community

We are a member of Business in the Community (BITC). We work with BITC to check our progress and report on the social value we have created.

Our reporting is based around four themes:

  1. Community
  2. Workplace
  3. Partners
  4. Environment

You can see how we’re doing in our annual responsible business check up. 

BITC responsible business check up[pdf] 614KB

Get in touch

For more information contact: 
Vicki Ramsden 
Partnership Manager

on 01204 328107
or by emailing

Our SHIFT rating

SHIFT silver accreditation We've maintained our silver SHIFT rating. 

SHIFT is the sustainability standard for the housing sector. Provided by Sustainable Homes, recognised by the RSH and backed by Government, it is an independent assessment and accreditation scheme that demonstrates organisations are delivering against challenging environmental targets.

The SHIFT assessment measures organisations against more than 50 environmental criteria, including CO2 emissions, water use, landfill waste and response to climate change risks. 

For more information on SHIFT, please click here.