When you contact us, we'll take some basic information; name, address and contact details. We’ll ask if you currently have any equipment that meets your needs e.g. a bath seat, additional grab rails. This is to check if minor aids or adaptations have been considered.
If you want to go ahead with an enquiry, Bolton Council's Independent Living Service will need to visit your home to carry out an initial assessment or review any equipment or aids already provided. If the enquiry is in relation to a child, you’ll need to contact Bolton Council’s paediatric service on 01204 462670 or we can do this on your behalf.
The contact details for the Independent Living Services Team is 01204 337020 and 01204 337900.
Further information on their services is available here.
Based on the information you provide, you’ll either be given advice or offered a full assessment of your home. If a full assessment is needed, this will be carried out within six to eight weeks for most cases. If, however, the assessing officer considers there to be a higher risk, this could be sooner.
Please note that the assessment may indicate that a piece of equipment such as a bath board or tap turners for examples may be sufficient to meet your need. If this is the case, these will be provided free of charge by the Independent Living Service.