Contact us

Our main office contact details

Call us on:

01204 328000

Write to us:

Bolton at Home
98 Waters Meeting Road
Bolton
BL1 8SW

Directions and Location map [docx] 902KB

Who should I contact?

And so that we can be confident of giving you an excellent service, here’s a quick reminder of the things that we can help you with, and the things you need to contact others about.

You need to contact us on 01204 328000 if.....

You want to pay your rent or have a question about your rent
You need money, debt or budgeting advice
You want to report a repair
You need advice on your repair responsibilities
You want to report antisocial behaviour
You've a question about your tenancy
You'd like to make a complaint.

You need to contact Bolton Council on 01204 333333 if...

You've a question about bin collections or getting new bin
You want to apply for Housing Benefit
You need help with pest control
You've a question about your council tax
There’s a problem with your street lighting.

You need to contact Homes for Bolton on 01204 335811 if...

You have online property bidding enquiries.

See all of our main contact details

Antisocial Behaviour

Tel: 01204 328143

Careline

Tel: 01204 335733
Email: careline@boltonathome.org.uk

Customer care

Tel: 01204 328000
Email: customer.care@boltonathome.org.uk
Click here for more information on making a complaint, compliment or suggestion.

Community Investment Team

Tel: 01204 327992
Email: citeam@boltonathome.org.uk

Money Advice Team

Tel: 01204 329868
Email: moneyadviceteam@boltonathome.org.uk

Homes for Bolton (Bolton Community Homes)

Tel: 01204 335811
Email: findahome@bolton.gov.uk

Hoot – Bolton Credit Union

Tel: 01204 365024
Email: enquiries@wisewithmoney.org.uk

Insurance enquiries

Insurance Claims handlers are Aviva
Organisation number – C00074

If you've got a question about insurance, e.g. disrepair, accidents, third party claims etc you can contact:
Mark Gregory, Insurance and Risk Manager:
Tel: 01204 328011