News

Checking if you’re eligible for Pension Credit is a practical way to ensure you’re receiving what you should, and it could help counter the cost of living squeeze. Far too many people of state pension age are missing out on Pension Credit payments and more, but we can help. 

We’re delighted to become a member of the Greater Manchester Good Employment Charter. It highlights our commitment to a supportive and inclusive workplace. By looking after our colleagues, we also support them to provide the best service to our customers.

Read on for a quick reminder of our policy for communal areas. You can watch a two-minute video, or tap our link for a text alternative version.

We’re highlighting the difference that supported housing makes to people as part of today’s Starts at Home Day (30 August). 

The Starts at Home campaign is led by the National Housing Federation (www.housing.org.uk) and recognises how supported housing helps hundreds of thousands of people each year to regain their independence and confidence. 

For more information on these properties, please tap here: www.boltonathome.org.uk/properties-for-sale.

If you'd like to learn more about why we sell some of our properties, and how we're working to reduce the overall number of empty homes we have, tap here: www.boltonathome.org.uk/empty-properties.

Do you know the five steps to check the Fire Doors in your building would properly protect you and your home in the event of a fire? And would you know how to report any issues to us? It’s crucial that you let us know if there are any.

Don't worry if you’re unsure or need a refresher. Read on to see our five-step guide to checking Fire Doors.

You may already know that there's a chance the safety and quality of your water could have been affected by the growth of bacteria (such as Legionella) if you’ve been away from home for a bit - for example, if you've been on holiday, or in hospital.

Read on for our six quick steps on keeping your water clean and safe.

Read on to watch a short video where Natalie (from our Careline service) talks you through how our Careline Telecare devices – like epilepsy sensors, medication dispensers, fall detectors, and more can boost confidence and promote independence at home.

You can earn free shopping vouchers as a member of our Resident Voices Channel. Read on to check if you’re eligible and for details on how to join.

It’s as easy as becoming a member of our Resident Voices Channel. Read on for details on how to join.

Apologies - we’re currently unable to offer access to public computers and printers at our Tonge Moor UCAN Centre (these are normally available to use for free during opening hours). However, our staff will still be on-hand to support you using their own devices if needed; just reach out.

You can still access computers and printers for free at our other UCAN centres, which you can find here: www.boltonathome.org.uk/ucan. We'll let you know when Tonge Moor UCAN Centre's computers and printers are back up and running.

Eating out with the kids doesn't have to be expensive this summer. Read on for a look at some of the 'kids eat free' or 'for £1' offers you're able to take advantage of at various restaurants and cafes this summer (2024).

Residents of our new extra care development in Bolton have spoken about its “life-changing” impact at an event to mark the official opening of the building. Please read on for details.

How’s your calendar looking in August? If you’re free any day from Friday 23 August to Monday 26 August, why not check out Bolton’s award-winning Food and Drink Festival? Read on for the details.

Live in Rainford House, Blackshaw House, Rogerstead House, Fernstead House, or Arundel Court..? You’re invited to join our Resident Building Safety Panel, where you'll earn shopping vouchers as a thanks for your involvement.

Read on to learn more about this exclusive opportunity.

Our UCAN centres’ opening hours will change for the summer months of July and August 2024. From September 2024, the way we offer some UCAN services could change as part of a review to ensure we’re focusing our resources where our customers need them most. Please read on for details.

You're missing out on free shopping vouchers if you aren't a member of our Resident Voices Channel yet. Read on to avoid missing out on any more.

We’re thinking of the 72 people who lost their lives following the tragic event at Grenfell Tower in 2017 and our hearts go out to everyone impacted by the fire in different ways.

If you were to join our Resident Voices Channel, you'd receive quick and easy online surveys that’ll invite you to share your opinions, ideas, and feedback on our services so we can make them better for customers.

Read on for details on how to become a member.

On Wednesday 15 May 2024, we brought together our colleagues, partners, community groups, and local residents to celebrate the re-launch a vibrant community hub in Deane. Read on for a short video about our refurbishment of the Willows Centre, and to hear from some of the groups that use it each week.

There’s a fantastic opportunity for you to join us as a Peer Navigator if you live in Little Lever. In the role, you’ll work on a variety of community projects in your neighbourhood – just make sure you’ve applied before 9am, Friday 28 June.

Read on for further details on the role.

We hope you’re well. Our CEO, Noel Sharpe, wanted to share some of our future plans and priorities in a short film. If you’ve time (4 mins), you can watch it by tapping on this article.

Noel covers things like investing in properties, addressing damp, condensation, and mould, our new name, ways you can tell us what you think, and more.

Last Thursday (9 May 2024), we joined colleagues and beneficiaries of Backup Charity - along with several other ‘Guardians’** - to celebrate the striking impact the charity continues to have over a round of ten-pin bowling.

Read on for the details and to learn more about Backup's tremendous work in providing safe and stable places for young people aged 16 to 25.

Keen to make an impact? With so many ways to shape what we do in 2024, what better time to make your mark?

Take that first step in making a difference by visiting our www.boltonathome.org.uk/be-involved page.

We understand there are questions about our approach to managing empty homes and the circumstances under which we might choose to dispose of a property. We recognise your concerns and would like to provide some clarity. Please read on for details.

A new page on our website (www.boltonathome.org.uk/our-performance) tracks how satisfied our customers are with things like repairs, the quality and safety of homes, complaints handling, communication, and more.

Tap that link above to see the results, or read on for further details.

We wanted to share some news about Greenworks. This initiative is part of our broader efforts to make our properties more eco-friendly and help the environment.

Please read on for the full update.

Reckon you’d have time to help us clean up the spaces and communities we love this May? Read on for details of litter picking events happening during the next few weeks (May 2024).

Our new build properties not only provide homes for people, we’re also helping the declining numbers of swifts by installing swift bricks which provide a safe place for them to raise their young. Read on for details. 

On Thursday 18 April, our New Bury UCAN Centre was host to the final session of the successful 'Kidz 2 Cookz' project, where 30 enthusiastic pupils from St James CE Primary School (in Farnworth) realised their potential as outstanding young cooks. Read on for photos and the full story.