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Resident Voices Channel

Complete surveys. Improve your neighbourhood. Get rewarded.

Say hello to the brand-new Resident Voices Channel!

Give your opinion to improve the services you get from us, suggest new ideas, and get free shopping vouchers- all from the comfort and safety of your own home. 

Be part of our new Resident Voices Channel (RVC) and share your thoughts to help us deliver a better service for your community. 

Due to the pandemic, you’ll need to have access to the internet and use email to join the RVC. All activity will happen online for the time being. We’re sorry there isn’t another way to take part if you don’t use the internet or email, but it’s the only way we can run it and help to keep people safe in these circumstances.

Being part of the RVC won’t require much of your time but it will give you the power to make an impact and reward you with points each time you take part that build-up to shopping vouchers.

By giving us your feedback this way, you’ll:   

       play a role in how we plan and deliver services; 

       share your ideas on how we can best support people living in our neighbourhoods; 

       earn points for each survey completed to convert into shopping vouchers. 

The RVC is open to you if you’re a Bolton at Home tenant, household member or if you’re a resident and member of a local community. 

Influence your area and receive vouchers– all without leaving your home and at a time that suits you.

Interested? Click or tap the tabs below to learn a little more and see how to register for Resident Voices Channel.

How it works

For now, you’ll receive surveys to complete online and get other opportunities to tell us what you think. You’ll earn points for each activity, which you can build-up and convert into shopping vouchers– helping your community and yourself. 

When it’s safe to do so and based on your preferences, we might expand the ways to be involved in the RVC and also the range of benefits from being a member.

Privacy notice

By registering your interest in the Resident Voices Channel (RVC) initiative, you’re giving Bolton at Home consent to use your email address to communicate with you about the RVC opportunity and registration process. 

The information you provide will be securely stored and will only be used for the following purposes: 

  • Registering you as a Bolton at Home RVC member. 

  • Emailing you regarding feedback surveys, consultation opportunities and updates regarding work the Bolton at Home RVC Group has completed and how your collective feedback has been used to shape our services. 

  • Emailing you with updates regarding points earned and to issue rewards earned from reward points you have accumulated.  

Should you change your mind about registering to join Bolton at Home RVC, you’re able to opt out by emailing your Information Governance Team at   

Please note that Bolton at Home have a wider corporate privacy notice available on our website here: 

If you have any questions about how Bolton at Home process your personal data more generally, or would otherwise like to exercise your rights (such as making a subject access request) in respect of the personal data that Bolton at Home are processing, you can contact our Information Governance Team by emailing Any individuals dissatisfied with the processing of their personal data by Bolton at Home have a right to lodge a complaint with the Information Commissioner's Office by writing to: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or