Our organisational objectives

We are working to create 'homes and neighbourhoods we can all be proud of.'

You can read our Business Plan, Annual Report and other documents by clicking here.

Our organisational objectives are listed below.

Objective one

Objective one

To provide safe and secure homes to meet the housing needs of our current and future customers.

Objective two

Objective two

To support our customers and communities.

Objective three

Objective three

To grow our business and continue to be well run, responsible and financially secure.

Objective four

Objective four

To offer a great employee experience through a People Strategy that drives a ‘Bring Your Best Self to Work’ culture.

Read our story

Bolton at Home: working to create homes and communities we can all be proud of

We own, manage, and maintain more than 18,000 homes across the borough. We invest to improve the quality of our properties for tenants and are building new homes to give as many people as we can the opportunity to live in a quality, affordable home.

Our work goes far beyond bricks and mortar. We tackle poverty with debt and money advice. We provide food and clothes initiatives and help people keep warm for less. We support tenants and residents into training and employment, and deal with antisocial behaviour.

We help customers to remain independent in their own homes with a community alarm service and adaptations. And we work with volunteer groups to build sustainable communities.

We are a charitable community benefit society that works to make people’s lives better by providing quality housing, giving people opportunities to prosper, and helping customers to maximise their income. To achieve this, we work in partnership with a variety of local charities, social enterprises, and other agencies.

We also work to make a lasting difference to lives across the city region, as one of the 24 Greater Manchester Housing Providers working in partnership to achieve more together. And we have created subsidiaries within our Bolton at Home group structure to acquire more properties, deliver contracts and training opportunities, and provide the means to invest more in communities and neighbourhoods.

We know that successful community regeneration requires more than developing and managing homes, it needs a commitment to help people become more socially and economically active.

Between April 2022 and March 2023, our Money Advice Team helped 2,700 households to be financially better off by £12 million in total. Our employment related programmes helped over 250 people into paid work and more into training. And we supported 181 local groups and organisations.

Also, we provide direct financial support to voluntary, community and social enterprise partners within Bolton. We provide housing and personal support to people who are vulnerable, at risk of homelessness, and survivors of domestic abuse and violence. We run community projects to develop people’s skills, health, and confidence. And our staff make a difference in the neighbourhoods we serve by volunteering and donating to charitable causes.

Could we help you?

Phone: 01204 328000

Facebook: @fbboltonathome

Twitter: @boltonathome

Website: www.boltonathome.org.uk