We offer free Home Energy Advice Sessions to help you reduce your energy bills.
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When you book a free Home Energy Advice Session, our Home Energy Adviser will:
- review your energy tariffs,
- look at applying for grants and trust funds,
- share tips to reduce your energy costs (while keeping things warm during the colder months),
- provide advice on Winter Fuel Payments,
- support you with energy disputes and making complaints to your energy provider,
- and - where possible - provide even more tailored support based on your circumstances.
You can book a free Home Energy Advice Session by calling 07782 522498 or emailing energyadvice@boltonathome.org.uk.
"My arrears were reduced to zero, thanks to Tom**!"
Our tenant Jean (name changed) thought Tom could help, so she got in touch.
Jean raised concerns over an unexpected £600+ bill she’d received (following a takeover of her previous energy supplier), so, Tom arranged a home visit to work things out.
After assisting with a three-way call, submitting up-to-date meter readings, and disputing the balance- it wasn’t long before he’d helped reduce Jean’s arrears to zero.
As well as reducing her arrears to zero, Jean also benefited from Tom's expert advice on how to save energy around the house.
**Tom is our Home Energy Adviser.