Ending a tenancy due to bereavement

Coping with the death of a friend or relative is never easy and trying to deal with their affairs can be complicated and upsetting.

In order to legally bring the tenancy to an end following a bereavement, please complete and return the Termination Notice below. We will apply a minimum 2 weeks notice period:

Termination notice following a bereavement.docx[docx] 869KB

We have also enclosed important information to try and help you through this difficult time by explaining what you need to do when a Bolton at Home tenant dies. Please read this carefully to avoid additional charges:

Leaflet ending a tenancy following a bereavement-Nov22[docx] 257KB

What you need to do

You need to return the Termination Notice along with:

  • A copy of the Death Certificate
  • Details of the tenant’s next of kin (closest relative).
  • The address and contact details of the person dealing with the tenants affairs.

We require a minimum of 2 weeks notice following a bereavement.  This should allow you enough time to clear the property, however, if you need more time, please ask us and we can extend this.

Do you have any unwanted goods or items?

Emmaus is a registered charity who sell and receive quality used goods.

If you have any unwanted goods, simply ring Emmaus on 01204 398056 prior to leaving the property who will arrange for free collection.

Click here for more information about Emmaus and how to donate or recycle goods.

The items they will collect are:

  • Tables and chairs
  • Beds and bedroom furniture
  • Sofas and suites
  • Bric-a-brac
  • Electrical goods - fridges, washing machines
  • Children’s clothes, toys and furniture
  • Adult clothes
  • Cycles and children’s bikes

Please note: Upholstered goods need a current BS fire label. Unfortunately gas cookers cannot be collected by Emmaus.

Repairs we charge for

A repair is chargeable to you when we’ve been called out to a repair that’s your responsibility to fix or arrange for someone else to do it. In these cases, we’ll charge you the appropriate amount of money to cover our costs.

We also charge for repairs if we have to fix property damage caused by a member of your household or a visitor, when we’re given false information to attend to a repair or when a property is left in a different state as to when you moved in.

These are some examples of when you may be charged for a repair:

  1. When the damage is caused by unauthorised alterations to your home.
  2. Replacing glass broken by accident or neglect.
  3. Dealing with an infestation.
  4. Clearing rubbish from your home or garden.
  5. Reinstating any fireplaces or heating appliances you have removed
  6. Replacing lost keys.
  7. Repairing damage caused by forced entry when keys have been lost or access for gas servicing has been denied.
  8. If you've reported a repair which is false or exaggerated. For example claiming there is an emergency if there's not.
  9. If access to your home is not granted at the appointment time and we have to reschedule the visit.
  10. If there's an electrical fault caused by a fuse blowing or a problem with one of the appliances you own.