Help with domestic abuse and violence

For further information, you can email us at:

To report domestic violence and abuse, please use our other contact details at the right of this page.

There are also a number of agencies who can provide help and support:

Call: 999 (for emergencies) or 101

Bolton Council Children’s Services / Adult Services Emergency Duty Team
Call: 01204 337777 between 6pm and 9am
Call: 01204 333333 at other times

Women’s Aid
Women's Aid is the key national charity working to end domestic violence against women and children. We support a network of over 300 dedicated specialist domestic violence services across the UK. 
Click here to visit the Women's Aid website.

Women’s Aid: The Survivor's Handbook
This is available in 11 other languages and audio version.  
Click here to view the Women's Aid Survivors Handbook.

Call: 116 123 (24 hours)

Childline (helpline for children in trouble or danger)
Call: 0800 1111 (24 hours)

Counselling Directory (a confidential service helping people search for additional support)

National Domestic Violence Helpline (England)
Call: 0808 2000 247 (24 hours)

Victim and witness support
Call: 01204 399736 (10am-4pm, Monday-Friday)

Women’s domestic violence helpline (Manchester)
Call: 0161 636 7525 (10am-4pm, Monday-Friday)

Does that Sit Right with You (useful resources that can help you with support)

There are also lots of other useful numbers on the Greater Manchester Police website.

Domestic violence and abuse

Bolton at Home is a member of Bolton Domestic Abuse Partnership.

We recognise that domestic abuse and violence can often be very complex and can affect individuals and families in different ways. We ensure that we obtain advice and work closely with specialist agencies to ensure the support provided meets the needs of the people who live in our properties.

Professionals we work with include: adult and children’s services, mental health services, schools, youth services, youth offending teams, probation, and drug/alcohol agencies.

We will ensure that we keep all people we work with on a case informed at all stages of the investigation and we're always a phone call away for any questions or doubts. In all cases the officers pay the victims a visit and offer the 1-2-1 support and address any underlying issues even advice on money issues and debts. Our officers are fully aware of the need for sensitivity, confidentiality and where requested, anonymity and we also have a victim and witness support package which aims to offer support and advice on each case.

Referrals can be emailed to: or call Dav admin on 01204 329636.

Report domestic violence and abuse

In an emergency always call 999.

There are six ways you can report domestic abuse to us:

  1. Call us on 01204 329636 or 329871 during office hours.
  2. Call our Contact Centre on 01204 328000.
  3. Call our Safeguarding telephone line: 328008 during office hours.
  4. In person by visitng your local UCAN Centre.
  5. Write to: Bolton at Home, Housing Support and Safeguarding Service, 98 Waters Meeting Road, Bolton, BL1 8SW
  6. Contact our officers via our Facebook or Twitter page. (These are only monitored within office hours).
  7. Email us here with your contact name, address and phone number and details of your concern.

You tell us

"Thank you for helping me, I feel I have had no one to help in my family and you’ve done so much to help me."

Women's Aid Survivor's Handbook

Bengali  Gujerati  Greek  Arabic  Polish  Chinese  Punjabi    Turkish  Urdu  Somali  Spanish

You tell us

"I’m not looking forward to court but you have made me feel a lot better helping me."  

Our policy

Our domestic abuse policy will give you more information on the service we will provide if you report domestic abuse to us. It informs the way our domestic abuse team works. 

Tackling Domestic Abuse & Violence Policy Sept 2018[docx] 709KB

You tell us

"I got the injunction I needed. I really appreciate the help you gave me and just talking helped me massively so thankyou. I'm on a volunteer course now and enjoying my freedom and single life with no stress."