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Support if you're facing domestic abuse and violence

At Bolton at Home, we understand that some of our customers may face challenging situations, including domestic abuse and violence. We want you to know that you’re not alone and there are resources available to help.

In an emergency:

If you’re at immediate risk from a partner or family member, please get to a place of safety and contact the Police on 999.

Emergency accommodation:

Please note that Bolton at Home doesn’t have access to emergency temporary accommodation. If you need emergency accommodation, please contact your Local Authority Housing Options Team.

In Bolton, their phone number is 01204 335 900 and the team is based at Bolton Town Hall. People in desperate situations can present in person during business hours.

Non-emergency support

For non-emergency support in Bolton, there are local partner organisations that can provide assistance:

  • Fortalice: You can reach them on 01204 365 677 (24-hour line), or visit their website at www.fortalice.org.uk.
  • Endeavour: You can reach them on 01204 394 842 (office hours are 9:30am to 5:00pm and there is an out of hours answer service), or visit their website at www.endeavourproject.org.uk.

Remember, it’s important to reach out to local domestic support provision if you need help.

National links and numbers

National Stalking Helpline (advice for victims):
0808 802 0300
Tap here to visit the National Stalking Helpline website.

The National Domestic Abuse Helpline: 
0808 2000 247 (remains open 24/7)
Tap here to visit The National Domestic Abuse Helpline website.

Refuge: 
Tap here to visit the Refuge website.
To access Refuge's national domestic abuse helpline for women, call: 0808 200 0247

RESPECT: 
Tap here to visit the RESPECT website.
To access RESPECT's national domestic abuse helpline for men, call: 0808 801 0327 

GALOP:
Tap here to visit the GALOP website.
To access the National LGBT+ domestic abuse helpline, call: 0800 999 5428

Victim support: 
0808 1689 111

Other useful resources

See more useful numbers on the Greater Manchester Police website:
Tap here to see more useful numbers on the Greater Manchester Police website.

Women’s Aid Live Chat: 
You can contact Women’s Aid via their live chat.
Tap here to start a live chat with Women's Aid.

Women’s Aid: The Survivor's Handbook:
Tap here to view the Women's Aid Survivors Handbook.
This is available in 11 other languages and audio version. You can use the menu on the page linked above to select an alternative language.

Safeguarding concerns

If you’re unsure about a potential safeguarding matter, you can still message us through safeguarding@boltonathome.org.uk.

We’re committed to supporting our customers and we encourage you to make use of these resources if you need them.