Information for commercial unit leaseholders

Repairs:

If you rent a commercial property from us, then your lease will tell you whether a repair should be carried out by yourself or us.

Typically, we're responsible to carry out repairs to the roof, structure and general exterior of the blocks where our commercial units are located.

As a commercial tenant, you're responsible for repairs inside your commercial unit and to the shopfront (if there is one). However, please consult your lease to clarify.

If a repair is our responsibility, please contact us on 01204 328000.

Rent and service charge payments:

You must pay your rent and service charges before or on their due date.

If you fail to pay your rent or any charges due, we will take legal action and you may lose your business. If you are struggling to pay, please contact us on 01204 328000.