News from Bolton at Home

Here you'll find our most recent news articles, from important tenant updates and new housing developments, to new community initiatives and activities.

Good to know if you're a customer

  1. Don't miss out on free shopping vouchers from us (Resident Voices Channel)

    You're missing out on free shopping vouchers if you aren't a member of our Resident Voices Channel yet. Read on to avoid missing out on any more.

    17 Jun 2024 09:00
  2. Seven years since the Grenfell Tower fire

    Seven years since the Grenfell Tower fire

    We’re thinking of the 72 people who lost their lives following the tragic event at Grenfell Tower in 2017 and our hearts go out to everyone impacted by the fire in different ways.

    14 Jun 2024 09:00
  3. We currently have a few properties going to auction on 24 June

    We currently have several properties going to auction on 4 and 12 June 2024

    For more information on these properties, please tap here: www.boltonathome.org.uk/properties-for-sale.

    13 Jun 2024 08:00
  4. Have you joined over 300 others on our Resident Voices Channel yet?

    If you were to join our Resident Voices Channel, you'd receive quick and easy online surveys that’ll invite you to share your opinions, ideas, and feedback on our services so we can make them better for customers.

    Read on for details on how to become a member.

    06 Jun 2024 08:00
  5. Celebrating the reopening of The Willows Centre in Deane (2024)

    On Wednesday 15 May 2024, we brought together our colleagues, partners, community groups, and local residents to celebrate the re-launch a vibrant community hub in Deane. Read on for a short video about our refurbishment of the Willows Centre, and to hear from some of the groups that use it each week.

    04 Jun 2024 13:00
  6. Join us as a Little Lever Peer Navigator (vacancy closes 28 June 2024)

    There’s a fantastic opportunity for you to join us as a Peer Navigator if you live in Little Lever. In the role, you’ll work on a variety of community projects in your neighbourhood – just make sure you’ve applied before 9am, Friday 28 June.

    Read on for further details on the role.

    03 Jun 2024 13:00
  7. Short film: Our CEO, Noel Sharpe, shares some of our future plans and priorities

    We hope you’re well. Our CEO, Noel Sharpe, wanted to share some of our future plans and priorities in a short film. If you’ve time (4 mins), you can watch it by tapping on this article.

    Noel covers things like investing in properties, addressing damp, condensation, and mould, our new name, ways you can tell us what you think, and more.

    21 May 2024 10:00
  8. Coming together to celebrate the 'striking' impact of Backup North West

    Last Thursday (9 May 2024), we joined colleagues and beneficiaries of Backup Charity - along with several other ‘Guardians’** - to celebrate the striking impact the charity continues to have over a round of ten-pin bowling.

    Read on for the details and to learn more about Backup's tremendous work in providing safe and stable places for young people aged 16 to 25.

    16 May 2024 12:00
  9. Want to make a difference? Tap to see ways you can be involved in what we do

    Keen to make an impact? With so many ways to shape what we do in 2024, what better time to make your mark?

    Take that first step in making a difference by visiting our www.boltonathome.org.uk/be-involved page.

    09 May 2024 10:00
  10. Working to reduce the number of empty homes and explaining why we might sell some

    Working to reduce the number of empty homes and explaining why we might sell some

    We understand there are questions about our approach to managing empty homes and the circumstances under which we might choose to dispose of a property. We recognise your concerns and would like to provide some clarity. Please read on for details.

    08 May 2024 12:00
  11. Our new webpage tracks customer satisfaction with things like repairs, the quality and safety of homes, complaints, communication, and more

    A new page on our website (www.boltonathome.org.uk/our-performance) tracks how satisfied our customers are with things like repairs, the quality and safety of homes, complaints handling, communication, and more.

    Tap that link above to see the results, or read on for further details.

    07 May 2024 11:00
  12. An update from us on Greenworks (May 2024)

    We wanted to share some news about Greenworks. This initiative is part of our broader efforts to make our properties more eco-friendly and help the environment.

    Please read on for the full update.

    02 May 2024 12:00
  13. Could you help at any of these litter picking events this May (2024)?

    Details of litter picking events taking place in some of our communities in May 2024.

    Reckon you’d have time to help us clean up the spaces and communities we love this May? Read on for details of litter picking events happening during the next few weeks (May 2024).

    02 May 2024 10:00
  14. Birds of a feather...

    Installing swift bricks in properties

    Our new build properties not only provide homes for people, we’re also helping the declining numbers of swifts by installing swift bricks which provide a safe place for them to raise their young. Read on for details. 

    01 May 2024 11:00
  15. Celebrating Bolton's newest chefs: 'Kidz 2 Cookz' fosters youngsters’ life skills

    On Thursday 18 April, our New Bury UCAN Centre was host to the final session of the successful 'Kidz 2 Cookz' project, where 30 enthusiastic pupils from St James CE Primary School (in Farnworth) realised their potential as outstanding young cooks. Read on for photos and the full story.

    29 Apr 2024 10:00
  16. Our Plan: your guide to what we’re doing

    Our business plan for 2024 to 2029

    Our newest five-year business plan is out now. It shows what we’re focusing on and what we promise to do.

    Tap here to read Our journey ahead, our plan for 2024 to 2029.

    Read on for an overview.

    23 Apr 2024 09:00
  17. Unsure about your rights as a social housing tenant?

    Unsure about your rights as a social housing resident? We have a dedicated webpage that'll help you to understand and exercise your rights, raise issues with your us (your landlord), and shape/improve the services you receive and the homes you live in. Read on for the link.

    15 Apr 2024 15:00
  18. Keeping things the same at our Valley House office

    Read on for an update on our Valley House office opening arrangements as of April 2024.

    11 Apr 2024 08:00
  19. Free activities for you and the kids during the Easter holidays (2024)

    Looking for some free family activities for you and the kids to get involved in during the Easter holidays..? We’ve still a handful of events planned for next week (week commencing Monday 8 April 2024).

    Read on for details of upcoming events.

    04 Apr 2024 12:00
  20. Bolton at Home and Arcon complete merger and reveal future name

    Bolton at Home and Arcon complete merger and reveal future name

    We’ve officially come together as of 31 March 2024. You might remember that we put forward this proposal last February. We thought about how could achieve more together, and decided to be one team. This has now become a reality after we consulted Arcon’s customers and following Board approval. We’re also excited to tell you that we’ll change our name to Be One Homes starting from April 2025. This new name shows our commitment to working together as one team. Please read on for details.

    02 Apr 2024 10:00
  21. Live in one of our high-rise buildings? You can join our Resident Building Safety Panel

    If you live in one of our high-rise buildings (at least seven stories, or 18 metres in height**), why not join us and your neighbours in making sure your building is as safe and accessible as possible? Read on for details on joining our new Resident Building Safety Panel. 

    15 Mar 2024 08:00
  22. Celebrating (over) five years of our Peer Navigator project

    There were laughs and smiles all round last Thursday, 29 February, as we held a special event to celebrate (over) five years since the launch of our Peer Navigator project in 2018. Read on for photos and further details.

    04 Mar 2024 14:00
  23. What’s happening with the Johnson Fold UCAN Centre building and why

    Photo of the building on Johnson Fold Avenue that has been our Johnson Fold UCAN Centre

    In December 2023, we announced the closure of the Johnson Fold UCAN Centre on Johnson Fold Avenue. The reasons were low usage and the availability of other community support services in the area, including our pop-up UCAN service at Sabden Garden.

    We’ve now decided to sell the building. Read on for more details.

    01 Mar 2024 11:00
  24. Understanding the 53-week rent year

    Questions and answers about the 53-week rent year

    We charge rent on a weekly basis. Around every five to six years, there’s an extra week in the rent year to align with the calendar year. This will be the case for 2024/2025. Please read on for details.

    20 Feb 2024 11:00
  25. Free local activities for you and yours this February half term (2024)

    Looking for things for you and yours to get up to over this February half term? Here’s some of the activities we’re involved with.

    09 Feb 2024 16:00
  26. Remembering Olwyn

    Remembering Olwyn Cunliffe

    We wanted to take a moment to pay tribute and say thank you to Olwyn Cunliffe, who recently passed away. Read on for details.

    26 Jan 2024 14:00
  27. Our revised business plan: a road-map for the next few years

    An updated version of our business plan for 2023 to 2028

    ‘Our Plan’ outlines how we work to create homes and communities we can all be proud of.

    While it’s not a brand new edition, we’ve recently updated some parts of our 2023-2028 plan with latest facts and figures to show our progress and commitment to transparency and customer satisfaction. Read on for details.

    16 Jan 2024 11:00
  28. Important update for Valley House visitors

    We want to let you know of an upcoming change. From Friday 12 January until the end of March, our Valley House office, including reception, will be closed on Fridays. Read on for further details.

    03 Jan 2024 08:00
  29. Johnson Fold UCAN Centre building to close and where to get help

    We want to let you know that Johnson Fold UCAN Centre on Johnson Fold Avenue will be closing indefinitely from Tuesday 19 December 2023.

    We also want to confirm other services available if you’d appreciate support in or near Johnson Fold. Read on for the details.

    15 Dec 2023 08:00
  30. Free activities for you and yours this Christmas (2023)

    Free activities for you and yours this Christmas (2023)

    We’ve got you covered if you’re looking for things for you and yours to get up to over Christmas. Here’s a full list of everything we’re involved with.

    05 Dec 2023 08:00
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