News from Bolton at Home

Here you'll find our most recent news articles, from important tenant updates and new housing developments, to new community initiatives and activities.

Good to know if you're a customer

  1. Free activities for you and yours this Christmas (2023)

    Free activities for you and yours this Christmas (2023)

    We’ve got you covered if you’re looking for things for you and yours to get up to over Christmas. Here’s a full list of everything we’re involved with.

    05 Dec 2023 08:00
  2. Overview of our updated Repairs Policy

    You can find our updated Repairs Policy here:

    We’ve recently made some updates to our policy, which we want to be clear about. We also understand that any changes can raise questions and concerns, so this article highlights what’s different now and the main parts of the policy to keep in mind. Read on for details.

    04 Dec 2023 08:00
  3. Residents help us transform a local park

    The site, formerly known as ABC Park, located on Platt Hill Road, was in a state of disrepair and not accessible for children and families. Read on for more details and photos.

    30 Nov 2023 08:00
  4. What's on for the 16 days against gender based violence campaign

    Saturday 25 November marked the start of the annual United Nations led 16 Days of Activism Against Gender-Based Violence campaign which highlights the need for more education, support and action to stop domestic abuse against women and girls.

    The campaign runs from 25 November through to 10 December and we’re working with our Bolton Family partners to hold a series of events over the 16 days for both the public and professionals. Read on for more details.

    27 Nov 2023 13:00
  5. Property for sale in Bradshaw, Bolton (by auction)

    Read on for an auction listing for this property.

    23 Nov 2023 12:00
  6. Have your say on complaint handling: your opinion matters

    Have your say on complaint handling: your opinion matters

    The Housing Ombudsman and Local Government and Social Care Ombudsman want to hear from you about potential improvements to their Complaint Handling Code and related matters that may impact you.

    To learn more and participate in the questionnaire, visit Read on for details.

    06 Nov 2023 11:00
  7. Latest annual report for customers

    Latest annual report for customers, for April 2022 to March 2023

    Our annual report for you is here:

    30 Oct 2023 10:00
  8. Bolton at Home and Arcon: making good progress with our plans to become one organisation

    Merger process reaches significant milestone

    After successful consultation with Arcon customers, followed by securing board approval this month, Bolton at Home and Arcon Housing Association are set to merge and become a single housing association from April 2024. Read on for details.

    19 Oct 2023 11:00
  9. October half-term (2023): free local activities and affordable food offers

    We’ve got you covered if you’re looking for things for you and yours to get up to during the October Half Term holidays. Read on for a full list of everything we’re involved with, plus a look at some of the free/low-cost kids’ food offers we’re aware of.

    18 Oct 2023 15:00
  10. Worried about rising energy bills? Tom and Asif are here to help.

    Tom and Asif know that rising energy bills can be worrying; but they’re also experts at saving you money- including by applying for any grants or payments you might be entitled to (many people aren’t aware of these or don’t know how they work).

    Read on for a short video that'll talk you through some of the main ways they can help you or someone you care about.

    16 Oct 2023 13:00
  11. Remembering Noel

    Remembering Noel Spencer

    We join many others in saying goodbye and thank you to Noel Spencer MBE, who has sadly passed away. Read on for details.

    09 Oct 2023 10:00
  12. Five properties for sale in Deane, Kearsley, Bradshaw, Breightmet, and Horwich

    Read on for Auction House listings for each of these properties.

    09 Oct 2023 08:00
  13. How we’re investing £3m to prevent damp and mould issues

    How we’re investing £3m to prevent damp and mould issues

    In June this year, the Greater Manchester Combined Authority received £15m from the Department of Levelling Up, Housing and Communities to improve the quality of social housing. Social housing providers across the city region were invited to apply for a share of the Social Housing Quality Fund. We were among the successful applicants and will receive £2.3m, which we’ll increase to £3m, to improve 934 homes.

    We’ve put together a Q&A to explain how we’ll use this money. Read on for details.

    26 Sep 2023 09:00
  14. Satisfaction surveys: your opinions really matter to us

    Details of tenant satisfaction surveys taking place from 25 September 2023

    Starting from Monday 25 September and over the next few weeks, around 800 tenants will be randomly selected for a short survey. Your insights will help us to understand how we’re doing and what we need to do better. Thank you in advance. Read on for details.

    11 Sep 2023 11:00
  15. Preventing holiday hunger and keeping kids active over summer

    We were among those who helped the Urban Outreach charity to provide Bolton Lunches for school age children, so no school meals during the summer break meant no problem for families.

    We pitched in to prepare food and drink lunch packs at the Humanitarian Hub on the Greenworks site that we share with Urban Outreach at Trinity Retail Park. And every weekday we handed out packs from collection sites across neighbourhoods.

    Read on to find out how many lunches were given out in six weeks.

    08 Sep 2023 08:00
  16. Remembering Eunice

    Remembering Eunice Rowley

    We wanted to take a moment to pay tribute to Eunice Rowley, who recently passed away, and remember and celebrate some of the incredible things she did. Read on for details.


    06 Sep 2023 10:00
  17. Share your views in a survey about new consumer standards

    Consumer standards consultation by the Regulator of Social Housing

    The Regulator of Social Housing invites you and other tenants to give your views on proposals for new consumer standards regarding quality of homes and services for tenants, which all providers would need to meet, at Read on for details.

    04 Sep 2023 11:00
  18. Know someone who could benefit from our free Conflict Coaching service?

    Details on our Resolve Service's free Conflict Coaching sessions available to Bolton at Home tenants.

    Do you keep quiet to avoid disagreements and falling out? Struggle to say or do the right thing in conflict? Feel as though you have too many arguments? Loose your temper too often? Does the thought of talking through a problem/dispute with someone make you feel anxious? Have you ever felt overwhelmed and avoided someone in a conflict situation for too long?

    If you answered yes to any of these questions (and you're a Bolton at Home tenant), our free Conflict Coaching service can help. Read on for details.

    31 Aug 2023 14:00
  19. Looking to move? Consider a home-swap

    Are you an existing tenant of ours? Looking to downsize/upsize your property, and/or move to a different location?

    We'd recommend considering a home-swap. Visit to see how it works and steps on getting started.

    25 Aug 2023 13:00
  20. Volunteers come together to look after the environment in New Bury

    Watch our short video to hear Karen Liptrot, Cllr Paul Sanders, and Jane Mullan talk about last Tuesday's (15 August 2023) Clean Up Day in New Bury.

    Watch our short video to hear Karen Liptrot, Cllr Paul Sanders, and Jane Mullan talk about last Tuesday's (15 August 2023) Clean Up Day in New Bury.

    24 Aug 2023 08:00
  21. Our team can help you to Resolve disagreements with a neighbour

    In disagreement with a neighbour? Don't worry.

    Expert staff in from our Resolve Mediation Service have a proven track record in supporting neighbours to settle disputes. Read on to learn how they can help you.

    21 Aug 2023 08:00
  22. Tenant of ours and live in a building with communal areas?

    If you’re a tenant of ours and live in a building with communal areas, you’ll soon receive a letter with the header ‘Items left in communal areas: our policy’.

    Read on for details and a web link if you'd like to read it now.

    18 Aug 2023 08:00
  23. We're proud to support the Bolton Food and Drink Festival, 25 to 28 August 2023

    If you’re looking to make plans for later this month, why not check out the award-winning Bolton Food and Drink Festival? We're supporting it again this year and it’ll happen during the August Bank Holiday weekend, 25 to 28 August. 

    Read on for more on what to expect.

    14 Aug 2023 08:00
  24. Dealing with damp, condensation and mould – our commitment to you

    Dealing with damp, condensation and mould – our commitment to you

    We're committed to providing safe and healthy living conditions for our tenants, and have added new information to our website about damp, condensation and mould. You can read it at: Or, read on for a summary of what the page covers. 

    07 Aug 2023 17:00
  25. Moor Lane development takes shape as town is transformed by regeneration

    A vibrant new neighbourhood is beginning to take shape, delivering new and affordable homes in an area of Bolton town centre that is being completely transformed.

    Read on to learn more about the Moor Lane development we're delivering in partnership with Bolton Council and Step Places.

    03 Aug 2023 08:00
  26. Giving Little Lever tenants a blooming good view

    Thanks to volunteers, large handmade wooden flowers now feature on the fence around the Lever Gardens Court construction site. They give residents in nearby homes colourful artwork to brighten their view while our new extra care scheme is nearing completion. And you can still register your interest to live at Lever Gardens Court if you’re aged over 55 and need some support to live on your own. Read on for more details.

    31 Jul 2023 15:00
  27. More free summer activities and events added to our lineup (2023)

    We host the free summer events = you and your friends/family members make the memories.

    We've just added a handful of new events/activities to our list (which also includes ways to get low cost food and free kids' lunches over summer). Read on for the details.

    25 Jul 2023 15:00
  28. Interested in living in, or working at, our new extra care housing scheme?

    If you’re aged over 55 and need some support or care to live on your own, you might find it valuable to listen to our recent radio show with Bolton FM about Lever Gardens Court. Read on for details and links to job vacancies at our first-of-its-kind extra care development in Little Lever, which is due to be ready later this year.


    20 Jul 2023 14:00
  29. Join us at Bolton Pride 2023

    bolton pride logo

    Bolton Pride 2023 will soon be here, Friday 28 July - Sunday 29 July with a full weekend of free activities and entertainment planned.

    We’re sponsoring the Pride parade and supporting the British Signers for the whole event, arranged with the Bolton Deaf Society.

    We’re a proud Pride partner, to celebrate togetherness and show our commitment to helping to provide a safe environment for LGBT+ communities.

    20 Jul 2023 08:00
  30. Changing lives and chances to win cash prizes through our staff lottery

    We’re a not-for-profit charitable organisation that also helps various registered charities to provide specialist and dedicated help for people experiencing challenging circumstances. 

    We support local and regional charities in different ways, which include offering our staff the opportunity to join our staff lottery scheme. Read on for details.

    17 Jul 2023 12:00
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