News

In the short film, some of our colleagues talk about why the project on Great Holme estate was established, how we supported residents (including commentary from Kirsty, our tenant), and how we're now running a similar project in Farnworth.

Read on if you'd like to watch it.

You’re victim of a hate incident if you experience hostility or prejudice because of your identity. This could be due to your race, religion, sexual orientation, disability, gender/gender identity, or subculture. Such incidents can involve abuse, vandalism, or harassment, and can occur in-person, online, or affect someone you care about. Read on for more information.

On Monday 7 October 2024, we were formally presented with our Greater Manchester Good Employment Charter accreditation by the Mayor of Greater Manchester, Andy Burnham. This follows our acceptance as a charter member on Tuesday 3 September, highlighting our dedication to providing a supportive and inclusive workplace. Read on for details.

We want to update everyone on our commitment to building safety and thank our Customer Scrutiny Panel for highlighting the importance of an update now, especially after recent fires in London flats and the Grenfell Tower inquiry report.

Read on for a link to our full update for residents.

With colder weather on the way, now could be the perfect time to book a free home energy advice session with Tom and Asif (our Home Energy Advisers).

Read on for a short video and details on how to book.

We’re highlighting upcoming webinars hosted by Four Million Homes. If you’re a social housing resident, these sessions are designed to help you know your rights to safe and well-maintained homes. Read on for details.

Since 12 January 2024, we’ve been closing the office on Fridays because not many people were visiting us on that day. This has helped us save money to invest more in your homes and keep our services running smoothly. This change has worked well, so we’ve decided to keep the Friday closure permanent. This means our Valley House office, including reception, will now be closed every Friday. Our services will still be running, please don’t worry, we’ll just be working from other places. Read on for more information.

For more information on these properties, please tap here: www.boltonathome.org.uk/properties-for-sale.

If you'd like to learn more about why we sell some of our properties, and how we're working to reduce the overall number of empty homes we have, tap here: www.boltonathome.org.uk/empty-properties.

Are you or a loved one considering a more supportive living environment? Bolton Extra Care Awareness Week is the perfect opportunity to explore how extra care housing can enhance your life. We invite you to join us for a series of open day events filled with friendly faces, insightful conversations, and plenty of coffee and cake.  Please read on for details.

We’re making some important changes to our UCAN centres to serve more of our customers and communities and make the most of our resources. Here’s what’s happening and why.

From Monday 23 September 2024, around 1,000 tenants will be randomly selected to share their views and experiences about our services. Most contacts will involve a phone call. Some tenants will get a form by post. We’ve partnered with a company called TLF Research, who’ll make these calls over the next few weeks.

Our Community Engagement Team’s ‘Manbassadors’ project that has helped hundreds of men in Bolton to improve their mental health is set to relaunch after securing thousands of pounds in new funding. Read on for the details.

Our colleagues, as well as those from Bolton Council, local volunteers, and local businesses all teamed up to improve public spaces in Rumworth last month. Read on for the details.

Checking if you’re eligible for Pension Credit is a practical way to ensure you’re receiving what you should, and it could help counter the cost of living squeeze. Far too many people of state pension age are missing out on Pension Credit payments and more, but we can help. 

We’re delighted to become a member of the Greater Manchester Good Employment Charter. It highlights our commitment to a supportive and inclusive workplace. By looking after our colleagues, we also support them to provide the best service to our customers.

Read on for a quick reminder of our policy for communal areas. You can watch a two-minute video, or tap our link for a text alternative version.

We’re highlighting the difference that supported housing makes to people as part of today’s Starts at Home Day (30 August). 

The Starts at Home campaign is led by the National Housing Federation (www.housing.org.uk) and recognises how supported housing helps hundreds of thousands of people each year to regain their independence and confidence. 

Do you know the five steps to check the Fire Doors in your building would properly protect you and your home in the event of a fire? And would you know how to report any issues to us? It’s crucial that you let us know if there are any.

Don't worry if you’re unsure or need a refresher. Read on to see our five-step guide to checking Fire Doors.

You may already know that there's a chance the safety and quality of your water could have been affected by the growth of bacteria (such as Legionella) if you’ve been away from home for a bit - for example, if you've been on holiday, or in hospital.

Read on for our six quick steps on keeping your water clean and safe.

Read on to watch a short video where Natalie (from our Careline service) talks you through how our Careline Telecare devices – like epilepsy sensors, medication dispensers, fall detectors, and more can boost confidence and promote independence at home.

You can earn free shopping vouchers as a member of our Resident Voices Channel. Read on to check if you’re eligible and for details on how to join.

It’s as easy as becoming a member of our Resident Voices Channel. Read on for details on how to join.

Apologies - we’re currently unable to offer access to public computers and printers at our Tonge Moor UCAN Centre (these are normally available to use for free during opening hours). However, our staff will still be on-hand to support you using their own devices if needed; just reach out.

You can still access computers and printers for free at our other UCAN centres, which you can find here: www.boltonathome.org.uk/ucan. We'll let you know when Tonge Moor UCAN Centre's computers and printers are back up and running.

Eating out with the kids doesn't have to be expensive this summer. Read on for a look at some of the 'kids eat free' or 'for £1' offers you're able to take advantage of at various restaurants and cafes this summer (2024).

Residents of our new extra care development in Bolton have spoken about its “life-changing” impact at an event to mark the official opening of the building. Please read on for details.

How’s your calendar looking in August? If you’re free any day from Friday 23 August to Monday 26 August, why not check out Bolton’s award-winning Food and Drink Festival? Read on for the details.

Live in Rainford House, Blackshaw House, Rogerstead House, Fernstead House, or Arundel Court..? You’re invited to join our Resident Building Safety Panel, where you'll earn shopping vouchers as a thanks for your involvement.

Read on to learn more about this exclusive opportunity.

Our UCAN centres’ opening hours will change for the summer months of July and August 2024. From September 2024, the way we offer some UCAN services could change as part of a review to ensure we’re focusing our resources where our customers need them most. Please read on for details.

You're missing out on free shopping vouchers if you aren't a member of our Resident Voices Channel yet. Read on to avoid missing out on any more.

We’re thinking of the 72 people who lost their lives following the tragic event at Grenfell Tower in 2017 and our hearts go out to everyone impacted by the fire in different ways.