News from Bolton at Home
Here you'll find our most recent news articles, from important tenant updates and new housing developments, to new community initiatives and activities.
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Unsure about your rights as a social housing tenant?
Unsure about your rights as a social housing resident? We have a dedicated webpage that'll help you to understand and exercise your rights, raise issues with your us (your landlord), and shape/improve the services you receive and the homes you live in.
When you visit our page (at www.boltonathome.org.uk/know-your-rights), we’ll explain your rights in terms of:
- safety in your home (and the building you live in, if applicable),
- the quality of your home,
- how we’re performing as your landlord,
- making a complaint (or approaching the Housing Ombudsman) if you think we’ve fallen short of expectations,
- treating you with respect,
- making sure your views and opinions are heard by us,
- owning your home,
- and more
Plus: as part of our ongoing efforts to strengthen our relationship with you, enhance levels of engagement, and improve satisfaction – we’ve made six commitments as part of the Together with tenants charter. We’ll explain all six commitments when you tap that link above.