Bolton at Home on Bolton FM

After initially working as a funeral director, Jon made the leap into housing in 1987 and gained his wealth of experience with a wide variety of roles in management and tenant participation.

Jon became a Chief Officer at Bolton Council in 2001 and has been the Chair of the Greater Manchester Consortium for refugees and asylum seekers since that time.  In addition, he had a unique joint role across the Local Authority, ALMO (Arms Length Management Organisation) and Strategic Housing Partnership, managing a wide range of housing services as well as responsibility for the development of affordable housing.

He was awarded an OBE in 2007 for services to housing.

In April 2010, Jon became our Chief Executive, while we were still an ALMO, and has led our transition from ALMO to a registered housing provider and charity, and now charitable community benefit society, delivering a wide range of housing and community based services across all neighbourhoods in Bolton.

Jon is also Chair of Greater Manchester Housing Providers, a partnership of 27 housing organisations, including Bolton at Home, which together house over half a million of the city region’s residents. GMHP members share a common set of values and goals to provide quality affordable homes, tackle homelessness, reduce pressures on health and social care, support local communities, contribute to the Greater Manchester economy and help people into employment.

View Jon's Linkedin profile here

Follow Jon on Twitter @JonL_BaH

View Lubna's LinkedIn profile here.

Follow Lubna on Twitter LubnaT_BaH.

He's passionate about the work he does and heads up a team that's full of people who care deeply about improving the lives of our customers. What drives him and his team is that nobody should be disadvantaged because of where they live. He says, ‘Talent is everywhere but opportunities aren’t and our task is to provide the platforms and the networks of support so that our customers can get those opportunities that would otherwise be denied’.
 

Carrie Riley - Employment and Enterprise Manager

Noel has been working in the sphere of social housing in the northwest for more than 15 years at a senior level, having previously worked in London for 10 years before that. Her experience spans all aspects of general needs and supported housing management, property maintenance and investment, regeneration and new homes development.

Noel has a keen interest in the health and wellbeing, and financial inclusion agendas and how these two very important factors can directly help to improve the lives of customers and the communities and neighbourhoods we serve.

Edward trained as an accountant at Trafford Council before joining Stockport Council where he looked after the accounts of the council housing prior to joining Bolton at Home in July 2003.

Edward was appointed a Chief Officer at Bolton at Home in 2016 having been part of the team which saw the transfer of the housing stock from Bolton Council in 2011. Edward leads on business and financial planning, treasury management & fraud and risk management.

Edward completed 9 years as a board member at Adactus Housing Group in 2017 and is also a governor at Little Lever Academy.

Lisa oversees a diverse portfolio that includes IT, information governance, our Contact Centre and Customer Care Teams, and marketing, public affairs and communications.

Lisa’s responsibilities include driving forward our digital agenda for the benefit of colleagues and customers, ensuring we meet our legal compliance requirements for data protection, providing a first-class customer service experience and supplying timely and relevant information via our website, publications and social media platforms.

Alongside her role with us, Lisa is also a trustee of BACKUP and Regional Councillor at the CBI (Confederation of British Industry).

Starting out as a Furnished Accommodation Officer for Rochdale Council, Gemma has now worked in housing for over 18 years.

Before she initially joined us as a Community Housing Manager, Gemma had also worked with Irwell Valley and Rochdale Boroughwide Housing, helping to deliver their regeneration programmes. Along with her current role with us as Director of Housing Services, she is currently the chair of the GMHP’s (Greater Manchester Housing Providers) supported housing group and a trustee of Bolton Community Transport and Furniture Services.

Gemma’s director role covers all aspects of housing management, including allocations, Revenue Services, debt and money advice, estate and tenancy enforcement, antisocial behaviour, mediation, older peoples’ services, our Careline community alarm service, concierge, support and safeguarding services and contracts.