Your tenancy

A tenancy agreement is a legally binding contract. It means we both have responsibilities.

If you have a question about your tenancy agreement, please phone us on 01204 328000 or you can contact your housing officer through your local neighbourhood office or UCAN centre.

Furnishing your home

If you need any help to furnish your new home Bolton at Home can offer support with a range of furniture options – these include;

  • Access to a range of low cost reused furniture items from our ‘Partners’
  • Furniture loan from HOOT Credit Union
  • Local Welfare Provision

For more details contact your housing officer through your local neighbourhood office or UCAN centre.

Download our furniture support leaflet here. Emmaus leaflet [pdf] 656KB

Furnished tenancies that are coming to an end: answers to frequently asked questions here: furnished tenancies FAQ [pdf] 270KB


A day in the life of a Tenancy Services Manager

"On average Gareth deals with about two or three allocations every week that require further consideration following verification checks; and for him to work with other agencies to find the right solution."

Click here to visit our blog and read 'A day in the life of a Tenancy Service Manager'

Get in touch

If you need advice about your tenancy you can get in touch with your local neighbourhood office or call us on 01204 328000.

Your tenancy images

Lady's hand writing on a tenancy agreement

Pet guide

Whether you’re a new tenant or have been with us a while, this guide will be useful if you’re thinking of getting a pet, already have pets or experiencing issues
with a neighbour’s pet.  Pet guide[pdf] 692KB

More tenancy info

Further reading:

You can download and read our full tenancy policy.

Tenancy policy[pdf] 255KB

Once you've signed up to your tenancy we'll provide you with a sign up pack which includes information to support you with your tenancy. Contact us for details.

5730 - B@H - tenancy agreement_final sample.pdf [pdf] 1MB