Why do we use cookies?

At Bolton at Home (BH), we want to make our services easy, useful and reliable. This includes sometimes placing ‘cookies’ on your device (for example, your computer, mobile phone or tablet) to help our website work smarter for you.

What are cookies?

Cookies are small text files that are downloaded to your device when you visit a website. Your browser sends these cookies back to the website every time you visit the website again, so that it can recognise you. This allows the website to work or work more efficiently for you, as well as provide information to the owners to help improve their service.

You may find it helpful to visit www.aboutcookies.org or www.allaboutcookies.org to find out more about cookies, including how to see what cookies have been set.

What do we use cookies for?

We use cookies in several places on our website and have listed each of them below with more details about why we use them and how long they will approximately last.

We have tried to list the use of all of our cookies as accurately as possible, however as our website is constantly changing, so is our use of cookies, and we will regularly review this notice to make sure that it remains accurate and up to date.

 

Necessary cookies

Name

Provider

Purpose

Expiry

Type

JSESSIONID

boltonathome.org.uk

Preserves user’s state across page requests.

Session

HTTP

 

 

 

 

Necessary cookies help to make a website usable by enabling basic functions like page navigation and access to secure areas of the website. A website cannot function properly without these cookies.

 

 

Preference cookies

Name

Provider

Purpose

Expiry

Type

Lang

cdn.syndication.twimg.com

Remembers the user’s selected language version of a website.

Session

HTTP

 

 

 

 

 

 

Preference cookies enable a website to remember information that changes the way a website behaves or looks, for example your preferred language or the region that you are in.

 

 

Statistic cookies

Name

Provider

Purpose

Expiry

Type

_utmi.gif

google-analytics.com

Google Analytics Tracking Code that logs details about the visitor’s browser and computer.

Session

Pixel

_utma

boltonathome.org.uk

Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.

2 years

HTTP

_utmb

boltonathome.org.uk

Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit.

Session

HTTP

_utmc

boltonathome.org.uk

Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.

Session

HTTP

_utmt

boltonathome.org.uk

Used to throttle the speed of requests to the server.

Session

HTTP

_utmz

boltonathome.org.uk

Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.

6 months

HTTP

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

 

Marketing cookies

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

We do not use cookies of this type.

 

Third party cookies

Name

Provider

Purpose

Expiry

Type

_C4ATestP

click4assistance.co.uk

Live chat.

149 months

HTTP

_C4ATestS

click4assistance.co.uk

Live chat.

Session

HTTP

ROUTEID.ca5701721ab37f106041e53eb8d3bff7

click4assistance.co.uk

Live chat.

Session

HTTP

SIPersist

click4assistance.co.uk

Live chat.

Persistent

HTML

SISession

click4assistance.co.uk

Live chat.

Session

HTML

_widgetsettings

twitter.com

Twitter feed.

Persistent

HTML

i/jot/syndication

twitter.com

Twitter feed.

Session

Pixel

local_storage_support_test

twitter.com

Twitter feed.

Persistent

HTML

Third party cookies are set by someone other than the owner of the website you are visiting, particularly where that website contains content from other websites.

 

How can you change your browser settings?

You will typically have some control of most cookies through the settings of most web browsers.

You may find it helpful to find out how to manage cookies on popular web browsers by visiting:

You may wish to visit the web browser developer’s website to find information relating to other web browsers.

You may wish to visit http://tools.google.com/dlpage/gaoptout to opt out of being tracked by Google Analytics across all websites.

Please be aware that restricting cookies may impact upon the functionality of our website.

How can you change your browser settings?

You will typically have some control of most cookies through the settings of most web browsers.

You may find it helpful to find out how to manage cookies on popular web browsers by visiting:

You may wish to visit the web browser developer’s website to find information relating to other web browsers.

You may wish to visit http://tools.google.com/dlpage/gaoptout to opt out of being tracked by Google Analytics across all websites.

Please be aware that restricting cookies may impact upon the functionality of our website.