Changes to how you can contact us about your rent account or money and debt advice

From Monday 12th January you can call our Contact Centre team on 01204 32 8000 to speak to us about:

  • Making a rent payment
  • Rent account balance enquiries
  • Setting up a direct debit
  • Ordering new rent payment cards
  • Setting up arrangements to pay off arrears
  • Basic housing benefit information

The old number  01204 328238 will no longer be available from the 12th of January and there will be a message asking you to redial.


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  1. Your latest update on our improvement programme

    Here’s the work we’ve completed between April 2011 and December 2014, and our targets for delivery by March 2016.

  2. Free books to celebrate World Book Night

    Take part in the world’s annual celebration of reading and books this Thursday (23 April) with our Tonge Moor UCAN Centre and Bolton’s Library and Museum Service. 

  3. Time on your hands?

    The University of the Third Age (U3A) is a way to learn new things, make friends and have fun if you’re over 55 and no longer in fulltime work.

  4. Bolton light show will bring history to life

    Residents are invited to a free event on Saturday (11 April) that will see part of the town centre flooded in light, colour and sound in a show inspired by Bolton Museum’s Egyptology collection.

  5. Ticket presentation for community match

    Hard-working teens meet football ace

    Two teenagers who have turned their lives around have met one of their footballing heroes in recognition of their hard work.

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