We love hearing from you!

And so that we can be confident of giving you an excellent service, here’s a quick reminder of the things that we can help you with, and the things you need to contact others about.

You need to contact us on 01204 328000 if.....

  • You want to pay your rent or have a question about your rent.
  • You need money, debt or budgeting advice.
  • You want to report a repair.
  • You need advice on your repair responsibilities.
  • You want to report antisocial behaviour.
  • You have a question about your tenancy.

You need to contact others if......

  • You have a question about bin collections or getting new bin (call Bolton Council on 01204 333333).
  • You want to apply for Housing Benefit (call Bolton Council 01204 333333).
  • You need help with pest control (call Bolton Council on 01204 333333).
  • You have a question about your council tax (call Bolton Council on 01204 333333).
  • There’s a problem with your street lighting (call Bolton Council on 01204 333333).
  • You want to register with Pinpoint choice based lettings (go to www.pinpoint.org.uk) or have online property bidding enquiries (call Pinpoint/Homes for Bolton on 01204 335811).

Affected by the budget?

Like other organisations, we’re working our way through the details of the Government’s recent budget.

They’ve announced a number of changes including higher rents for tenants on higher incomes, a reduction in the annual household benefit cap to £20,000, tax credits limited to two children and 18 – 21 year olds no longer automatically qualifying for housing benefit.

If you’ve got any money worries or questions about how these changes will affect you, please phone us on 01204 329868. We’ll send out further information and contact those affected as soon as we can.


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  1. It's Not Rocket Science: Episode 3 "Post Budget and the world has changed"

    The latest episode of Jon Lords video blog with Dave Bagley of Urban Outreach is now live; It's Not Rocket Science: Episode 3 "Post Budget and the world has changed"

  2. Community gets behind BBQ celebration

    A BBQ being held at The Fusion Centre in Tonge Moor has been given a boost after receiving an unexpected donation from members of the community.

  3. Daughter saves mum's life

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    A four-year-old girl has been hailed a hero after raising the alarm when her mum suffered a potentially fatal epileptic fit. 

  4. Healthy eating project with families

    ‘Holiday Kitchen’ helps Greater Manchester families keep it fresh and healthy

    Families in Greater Manchester have been learning how to eat healthily and reduce their food bills at a series of events being held across the region.

  5. Connecting Communities

    Last chance to book onto our Connecting Communities event, taking place this Wednesday at King’s Church, Boundary Industrial Estate, Bolton, BL2 6QY. 

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Call us on 01204 328000.

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