We love hearing from you!

And so that we can be confident of giving you an excellent service, here’s a quick reminder of the things that we can help you with, and the things you need to contact others about.

You need to contact us on 01204 328000 if.....

  • You want to pay your rent or have a question about your rent. 
  • You need money, debt or budgeting advice.
  • You want to report a repair .
  • You need advice on your repair responsibilities .
  • You want to report antisocial behaviour. 
  • You have a question about your tenancy.

You need to contact others if......

  • You have a question about bin collections or getting new bin (call Bolton Council on 01204 333333).
  • You want to apply for Housing Benefit (call Bolton Council 01204 333333).
  • You need help with pest control (call Bolton Council on 01204 333333).
  • You have a question about your council tax (call Bolton Council on 01204 333333).
  • There’s a problem with your street lighting (call Bolton Council on 01204 333333).
  • You want to register with Pinpoint choice based lettings (go to www.pinpoint.org.uk) or have online property bidding enquiries (call Pinpoint/Homes for Bolton on 01204 335811).

Affected by the budget?

Like other organisations, we’re working our way through the details of the Government’s recent budget.

They’ve announced a number of changes including higher rents for tenants on higher incomes, a reduction in the annual household benefit cap to £20,000, tax credits limited to two children and 18 – 21 year olds no longer automatically qualifying for housing benefit.

If you’ve got any money worries or questions about how these changes will affect you, please phone us on 01204 329868. We’ll send out further information and contact those affected as soon as we can.


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  1. Disrepair claims – know the facts

    There are people from disrepair claim companies who work on our estates.

    These people represent claim handlers or solicitors. Their aim is to make money – usually up to £500 per referral (whether or not the claim is real). They may tell you that your home is in need of repair and encourage you to put in a claim against us.

    We want you to be aware of them, what happens if you claim and how it affects us.

  2. Share your experiences of hate crime

    If you’re a lesbian, gay, bisexual or transgender person living in Bolton, a new survey is asking for your views on community safety and whether you’ve experienced hate crime or discrimination.

  3. Bloomin' marvellous garden competition 2015

    Bloomin' marvellous garden competition 2015

    Nominations are now open for the Bloomin' Marvellous Garden competition 2015. Deadline for entries Friday 24 July 2015. 

  4. National reading initiative for adult literacy

    Hundreds of residents complete the six book challenge

    We teamed up with Bolton College and took part in the Six Book Challenge national reading initiative to support adult literacy.

  5. Our apprentices taking part in the 2015 Apprentice Ship Cup

    Housing apprentices to sail the Irish Sea in tall ship challenge

    A team of apprentices will learn how to man a tall ship as they set sail for a week-long challenge in the Irish Sea as part of the 2015 Apprentice Ship Cup.

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Get in touch

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Call us on 01204 328000

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