Changes to how you can contact us about your rent account or money and debt advice

From Monday 12th January you can call our Contact Centre team on 01204 32 8000 to speak to us about:

  • Making a rent payment
  • Rent account balance enquiries
  • Setting up a direct debit
  • Ordering new rent payment cards
  • Setting up arrangements to pay off arrears
  • Basic housing benefit information

The old number  01204 328238 will no longer be available from the 12th of January and there will be a message asking you to redial.


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  1. Share your experiences of hate crime

    If you’re a lesbian, gay, bisexual or transgender person living in Bolton, a new survey is asking for your views on community safety and whether you’ve experienced hate crime or discrimination.

  2. Bloomin' marvellous garden competition 2015

    Bloomin' marvellous garden competition 2015

    Nominations are now open for the Bloomin' Marvellous Garden competition 2015. Deadline for entries Friday 24 July 2015. 

  3. National reading initiative for adult literacy

    Hundreds of residents complete the six book challenge

    We teamed up with Bolton College and took part in the Six Book Challenge national reading initiative to support adult literacy.

  4. Our apprentices taking part in the 2015 Apprentice Ship Cup

    Housing apprentices to sail the Irish Sea in tall ship challenge

    A team of apprentices will learn how to man a tall ship as they set sail for a week-long challenge in the Irish Sea as part of the 2015 Apprentice Ship Cup.

  5. Chris Andrews and Sam Norris, winner and runner-up at Direct Forum Awards

    National accolades for trainees

    Congratulations to Chris Andrews (left) and Sam Norris (right), who came first and second respectively in the 'non-trade trainee of the year' category of the Direct Work Forum’s 2015 annual awards.

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Call us on 01204 328000

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