Changes to how you can contact us about your rent account or money and debt advice

From Monday 12th January you can call our Contact Centre team on 01204 32 8000 to speak to us about:

  • Making a rent payment
  • Rent account balance enquiries
  • Setting up a direct debit
  • Ordering new rent payment cards
  • Setting up arrangements to pay off arrears
  • Basic housing benefit information

The old number  01204 328238 will no longer be available from the 12th of January and there will be a message asking you to redial.


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  1. Stranger Danger group tour the BBC

    Our film stars go behind the scenes at the BBC

    It's not every day you get the chance to sit on the famous BBC News sofa, see a sport studio broadcast to the world and pretend you’re a button-pressing, chair-swinging judge on The Voice. But that’s what the BBC Outreach Team did for the cast of our soon-to-be-launched Stanger Danger Film.

  2. Join us to campaign for Homes for Britain.

  3. Hate Crime Awareness Week 2015

    “I live with my husband and baby daughter and my family live nearby. Just after I moved into my house a man across the street started shouting at me and saying things when I walked down my street. My English isn’t good enough to understand what he is saying but he is shouting."

  4. Estates contract for Glendale

    We’ve appointed national green services provider Glendale to deliver our grounds and tree maintenance services.


  5. Can't build, won't build

    This Christmas many of us will be introduced to, or be re-acquainted with, the ups and downs of property construction, ownership, and speculation when we open up our Monopoly set. No better insight into the challenges, pitfalls, and potential profits of housing development has been created. In Monopoly-world, despite all those softer Community Chest incentives on offer, victory is bestowed on the most ruthless competitor. Ultimately it is money in the bank rather than your public spirit that is the key to success.

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