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Welcome to Bolton at Home

We manage/maintain over 18,000 properties in Bolton and beyond. On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

Tap here to learn more about us.

Call us

01204 328000
8am to 5.30pm (Mon - Fri)
You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Message us on Facebook

Available 8am to 5.30pm (Mon - Fri)
Tap here to message us on Facebook (@fbboltonathome)

Visit our reception

98 Waters Meeting Road
Bolton, BL1 8SW
8.45am to 4pm, Monday - Thursday

Good to know if you're a customer

  1. Live in one of our high-rise buildings? You can join our Resident Building Safety Panel

    If you live in one of our high-rise buildings (at least seven stories, or 18 metres in height**), why not join us and your neighbours in making sure your building is as safe and accessible as possible? Read on for details on joining our new Resident Building Safety Panel. 

    15 Mar 2024 08:00
  2. Celebrating (over) five years of our Peer Navigator project

    There were laughs and smiles all round last Thursday, 29 February, as we held a special event to celebrate (over) five years since the launch of our Peer Navigator project in 2018. Read on for photos and further details.

    04 Mar 2024 14:00
  3. Property for sale on Johnson Fold estate, Bolton (former UCAN centre)

    We currently have a property for sale off Johnson Fold Avenue, Bolton.

    Please visit www.boltonathome.org.uk/properties-for-sale for details on this and any other land/properties we currently have for sale.

    04 Mar 2024 08:00
  4. What’s happening with the Johnson Fold UCAN Centre building and why

    Photo of the building on Johnson Fold Avenue that has been our Johnson Fold UCAN Centre

    In December 2023, we announced the closure of the Johnson Fold UCAN Centre on Johnson Fold Avenue. The reasons were low usage and the availability of other community support services in the area, including our pop-up UCAN service at Sabden Garden.

    We’ve now decided to sell the building. Read on for more details.

    01 Mar 2024 11:00
  5. Understanding the 53-week rent year

    Questions and answers about the 53-week rent year

    We charge rent on a weekly basis. Around every five to six years, there’s an extra week in the rent year to align with the calendar year. This will be the case for 2024/2025. Please read on for details.

    20 Feb 2024 11:00
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