Play, read and watch our annual report

Play, read and watch our annual report

Our latest annual report reviews our service performance and community impact from April 2017 to March 2018. Much of the information is visual and we offer you another interactive experience like last year.

Play watch and read here.


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  1. Picture of Jon Lord, Martin Donaghy and Linda Thomas in the kitchen of the show house at Park Grove, signing the memorandum of understanding

    New homes unveiled in Bolton housing pledge

    Bolton’s housing leaders pledged to work together to increase the supply and choice of affordable homes as they unveiled a new shared ownership development in Westhoughton.

  2. Award praise for ‘inspiring’ Bolton health scheme

    A new community wellbeing project launched in Bolton has been praised after winning a top health award.

    The ‘Peer Navigators’ project has seen us employ Bolton at Home tenants to work in their community, helping neighbours access support to make positive changes and live healthier lives.

  3. Get nominating for our Stars of the community awards

    Get nominating for our Stars of the community awards

    You can now make your nomination for our Stars of the community awards. Do you know an individual or a group who has made a difference in their community? Or who has gone out of their way to help others?


  4. Changes to our Door to Door customer newsletter

    We are changing our approach to our seasonal publications. This includes making Door to Door a digital publication and introducing a tailored newsletter for customers who live in Bolton at Home sheltered and extra care housing. This Q&A explains what we’re doing and why.

  5. £4,500 for Bolton Hospice

    Bolton at Home employees have raised £4,500 for Bolton Hospice. Throughout the year, employees give donations for sweets and snacks stocked by colleagues.

    Representatives from Bolton at Home visited the hospice to hand over this year’s donation and get an insight into how it will help fund the care it provides.

  6. Information about the fire in Little Hulton and advice

    There was a large fire overnight in a warehouse in Little Hulton (Thursday 15 November), which has affected the area.

  7. Service charges planned for April 2019 to March 2020

    From April 2019, and where it is appropriate, we will require some customers to pay an increased estate maintenance charge and some to pay a new service charge to cover the cost of lighting in communal areas. We are writing to customers this week (12 - 17 November) to explain these plans to introduce some further charges and to get feedback on the impact this might have. We are tailoring the letters to people’s circumstances and properties. This Q&A explains more.

  8. Bolton at Home accredited as Living Wage employer

    Bolton at Home accredited as Living Wage employer

    Bolton at Home has been officially recognised as a Living Wage employer at an event marking the start of Living Wage Week.

    The Mayor of Greater Manchester, Andy Burnham, presented us with an award at Manchester’s National Football Museum today (5 November).


  9. Top Housing Award for Motiv8

    Top Housing Award for Motiv8

    Motiv8, a Greater Manchester programme to help people overcome barriers to get back on track, has won the ‘Care and Support Provider of the Year’ category at this year’s national, prestigious 24 Housing Awards for the work they do to support people across Greater Manchester.

  10. Social housing consultation - we want your views

    The Government recently issued a consultation document on social housing, which seeks views on making sure that social housing provides safe and secure homes that help people get on with their lives:

    Bolton at Home would like to find out your views on some of the questions contained within the consultation. Please follow this link to take part in a survey:

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Our Privacy Notice

Bolton at Home are committed to looking after your personal data. To ensure that we process and manage your data in line with current legislation, we have updated our Privacy Notice here. Please take a moment to read the notice and contact if you have any questions.

Modern Slavery Act 2015

We're committed to ensuring there is transparency in our business and in our approach to tackling modern slavery and human trafficking. View our statement here.

Customer notice

Bolton at Home staff will treat your home with respect and we ask that you give them the same consideration.

Your home is our workplace, therefore we would respectfully request that you do not smoke in the property during the visit and that if you have any pets, they are removed from our work area until the visit is concluded.

Thank you

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If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services line immediately on 0800 111 999, which is open 24 hours a day.

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