Proposed changes to service charges

From 1 October 2020, we’re proposing that all tenants living at our sheltered housing, extra care and independent living schemes pay additional weekly service charges following central government changes to the way these services are funded.

These changes will also affect tenants and residents who receive Careline but don’t live at a sheltered housing, extra care or independent living scheme.

Please click here for more information.

The latest news

  1. An early look at new shared ownership homes at Guild St, Bromley Cross

    An early look at new shared ownership homes

    We gave Bolton at Home Board members, local ward councillors and the local MP an insight into how shared ownership will help more people onto the property ladder, as they viewed 14 new homes under construction at Guild Street in Bromley Cross.

  2. Bolton Light Festival 2019

    Stunning projection to show there’s no place like home

    A spectacular projection show this weekend (25-26th October) is set to be the finale of this year’s Diwali celebrations in Bolton.

    Communities from across the local area have come together as part of the first Diwali on the Square celebration to create a stunning display of artwork which will be projected on the front of Bolton Town Hall.

  3. Bolton at Home reveals its social value to local community

    We reveal our social value to the local community

    Bolton at Home has helped 317 tenants and residents into employment, taken on 53 apprentices and spent more than £25m in Bolton over the last year.

    Those were among the statistics revealed last night when Bolton at Home hosted an event to report on its ‘social value’ impact...

  4. Quarter Turn, Issue 2

    Our second edition of 'Quarter Turn', our new printed newsletter has been sent to around 3000 tenants who live in our sheltered and extra care housing, or who receive Careline.

  5. Tenant survey - repairs timescales and convenient days and times to visit

    Tenant survey: repairs

    If you’re a Bolton at Home tenant, it’d be great if you could fill out a short survey by following this link: We’d like you to tell us how reasonable you think our timescales are for visiting your home to carry out emergency, urgent or routine repairs. Also, the most convenient times and days for us to visit you from Monday to Saturday. Fill out the survey and go into a prize draw for vouchers. The survey will be open until Monday 21 October 2019.

  6. Plans approved for 69 new affordable homes in Breightmet, on land off Withins Drive

    Plans approved for 69 new affordable homes in Breightmet, off Withins Drive

    Families in Breightmet, Bolton, are set to benefit from new affordable homes that have been given the go ahead. We have been granted planning permission to build 69 new affordable homes on land off Withins Drive.

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Read more News

Read more news from Bolton at Home by clicking here.

Customer notice

Bolton at Home staff will treat your home with respect and we ask that you give them the same consideration.

Your home is our workplace, therefore we would respectfully request that you do not smoke in the property during the visit and that if you have any pets, they are removed from our work area until the visit is concluded.

Thank you for your co-operation.

Our reports and future plans

Our Business Plan, Annual Report and Value for Money statement

Click here to read our five-year Business Plan, latest Customer Annual Report and our approach to Value for Money. 

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Click here to see our latest jobs and find out more about what it's like to work for us.

Modern Slavery Act 2015

We're committed to ensuring there is transparency in our business and in our approach to tackling modern slavery and human trafficking. View our statement here.

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Smell gas?

If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services line immediately on 0800 111 999, which is open 24 hours a day.

Your information

Bolton at Home are committed to looking after your personal data. To ensure that we process and manage your data in line with current legislation.

We have a new page here where you can find information on how to access your personal data, or as a business how to access our data disclosure process. If you have any queries, please contact