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If you have access to communal areas, your tenancy agreement or lease will state that items should not be left in these areas.

Read on to watch a short video (two mins) that explains our policy for items left in these areas. It’s an essential watch if you live in a building with communal areas.

The Housing Ombudsman would like your views on how it'll handle complaints under the new Social Tenants Access to Information Scheme - also known as STAIRs – and you’ve got until 17 March 2026 to take part.

As housing association tenant, STAIRs gives you the right to ask for information about how your home and services are managed by us. Read on to learn more about how you can make a difference before time’s up.

Everyone deserves to feel safe, respected and included. That’s why we’re committed to equality, diversity, inclusion and dignity in everything we do.

If you’re targeted because of your race, religion or belief, sexual orientation, disability or transgender identity, it may be a hate crime. In Greater Manchester, this also includes hostility toward people from alternative subcultures.

Why do some properties stay empty for longer than others? How many homes do we bring back into use each year? Why do we sell some?

Brian and Dean break it all down during a visit to empty homes in Breightmet, Farnworth, and Halliwell with members of our Scrutiny Panels* - tackling myths, sharing facts, and answering your top questions. You'll hear reflections from our members along the way, too.

We’re reopening Valley House on Fridays, from 6 February 2026.

Over the last year, more of our colleagues have been based at Valley House again. Because of this, we’re reopening reception on Fridays and you’ll be able to get in person support there again if you need it.