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We’re pleased to say we’ve opened two new centres to help more customers with housing issues, money matters, health and wellbeing, employment support, personal development, community activities, and more. These centres add to our network of UCAN centres and Pop-Up UCAN centres, and our teams are ready to provide the support you might need from us.  Read on for details.

Tom (Home Energy Adviser) recently visited Dehra, who lives on her own and has multiple health conditions. Like some others in the community, Dehra was concerned about energy costs going into winter and was keen to see how the service could provide some reassurance.

Read on to see how Tom visited Dehra to provide support - and for details on how Starts with you's Home Energy Advisers could help you or a loved one, too.

Read on to watch a short video where Natalie (from our Careline service) talks you through how our Careline Telecare devices – like epilepsy sensors, medication dispensers, fall detectors, and more can boost confidence and promote independence at home.

In the short film, some of our colleagues talk about why the project on Great Holme estate was established, how we supported residents (including commentary from Kirsty, our tenant), and how we're now running a similar project in Farnworth.

Read on if you'd like to watch it.

You’re victim of a hate incident if you experience hostility or prejudice because of your identity. This could be due to your race, religion, sexual orientation, disability, gender/gender identity, or subculture. Such incidents can involve abuse, vandalism, or harassment, and can occur in-person, online, or affect someone you care about. Read on for more information.