Animated header text reading 'Cost of living support'

Did you know we do way more than just housing? We also offer support, advice, and activities if you need help with food and energy costs + more.

Visit our hub for money/energy advice, affordable recipes, social activities nearby, food pantries, healthy home living, digital and employment support, and more.

Welcome to Bolton at Home

We manage and maintain around 19,000 properties in Bolton and beyond. On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

Tap here to learn more about us.

Call us

01204 328000
8am to 5.30pm (Mon - Fri)
You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Message us on Facebook

Available 8am to 5.30pm (Mon - Fri)
Tap here to message us on Facebook (opens in a new tab)

Visit our reception

98 Waters Meeting Road
Bolton, BL1 8SW
8.45am to 4pm, Monday - Thursday

Good to know if you're a customer

  1. New help hubs now open

    Bolton UCAN Centre and Farnworth Focus Community Hub and Pop-Up UCAN Centre Service

    We’re pleased to say we’ve opened two new centres to help more customers with housing issues, money matters, health and wellbeing, employment support, personal development, community activities, and more. These centres add to our network of UCAN centres and Pop-Up UCAN centres, and our teams are ready to provide the support you might need from us.  Read on for details.

    17 Oct 2024 15:00
  2. Dehra’s set to save on her energy bills this winter. How about you?

    Tom (Home Energy Adviser) recently visited Dehra, who lives on her own and has multiple health conditions. Like some others in the community, Dehra was concerned about energy costs going into winter and was keen to see how the service could provide some reassurance.

    Read on to see how Tom visited Dehra to provide support - and for details on how Starts with you's Home Energy Advisers could help you or a loved one, too.

    17 Oct 2024 13:00
  3. Video: see how Careline Telecare devices can boost confidence and independence at home

    Read on to watch a short video where Natalie (from our Careline service) talks you through how our Careline Telecare devices – like epilepsy sensors, medication dispensers, fall detectors, and more can boost confidence and promote independence at home.

    15 Oct 2024 14:00
  4. Short film: how a multi-team approach addressed important issues on Great Holme estate, Bolton (2024)

    In the short film, some of our colleagues talk about why the project on Great Holme estate was established, how we supported residents (including commentary from Kirsty, our tenant), and how we're now running a similar project in Farnworth.

    Read on if you'd like to watch it.

    11 Oct 2024 14:00
  5. Hate crime: know what it is and how to report it

    Hate crime: know what it is and how to report it

    You’re victim of a hate incident if you experience hostility or prejudice because of your identity. This could be due to your race, religion, sexual orientation, disability, gender/gender identity, or subculture. Such incidents can involve abuse, vandalism, or harassment, and can occur in-person, online, or affect someone you care about. Read on for more information.

    11 Oct 2024 13:00
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