Animated header text reading 'Cost of living support'

Did you know we do way more than just housing? We also offer support, advice, and activities if you need help with food and energy costs + more.

Visit our hub for money/energy advice, affordable recipes, social activities nearby, food pantries, healthy home living, digital and employment support, and more.

Welcome to Bolton at Home

We manage and maintain around 19,000 properties in Bolton and beyond. On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

Tap here to learn more about us.

Call us

01204 328000
8am to 5.30pm (Mon - Fri)
You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Message us on Facebook

Available 8am to 5.30pm (Mon - Fri)
Tap here to message us on Facebook (opens in a new tab)

Visit our reception

98 Waters Meeting Road
Bolton, BL1 8SW
8.45am to 4pm, Monday - Thursday

Good to know if you're a customer

  1. Video: John talks about how we'll tackle reports of antisocial behaviour

    No one should have to put up with antisocial behaviour, which is why we’ll always take your report seriously.

    As it’s Antisocial Behaviour Awareness Week, and following a suggestion from our Group Customer Scrutiny Panel, here’s a short video from John Molloy (Head of our Neighbourhood Safety and Enforcement Service) to talk through examples of things we class as antisocial behaviour or tenancy breaches, how and when you should report antisocial behaviour to us, what happens after you’ve reported something to us, and more.

    19 Nov 2024 10:00
  2. An extraordinary day at school: council-funded sessions connect Bolton’s youth with nature

    Using funding from our friends at Bolton Council, colleagues in our Neighbourhood Services Team delivered sessions at Bolton St Catherine's Academy (pictured), Firwood High School, and Waggon Road Play Centre, each aimed at raising young people’s awareness and appreciation of their local natural environment and the woodlands and wildlife next to their schools.

    Read on for the full story and photos.

    13 Nov 2024 10:00
  3. Our new Bolton UCAN Centre is open: get support with money, housing, jobs, wellbeing and more

    Have you heard? We've just opened our brand new Bolton UCAN Centre in The Market Place Shopping Centre, Bolton Town Centre, meaning there's another space for you (or someone you care about) to get help with housing issues, money matters, health and wellbeing, employment support, personal development, community activities, and more.

    Read on for full details, including opening times.

    12 Nov 2024 10:00
  4. Attention Careline customers

    Scam/bogus callers asking customers for bank details

    We want to alert you to a scam targeting our valued Careline users. Some of our customers have reported receiving phone calls from someone claiming to be from Careline, asking for bank details to upgrade equipment. Please know that our Careline colleagues would NEVER ask for your bank details over the phone.

    11 Nov 2024 10:00
  5. How to access important safety information on our high-rise blocks (Building Safety Case Information)

    Staff in our Building Safety Team are dedicated to ensuring your safety at home - and part of our commitment involves keeping you up to date with important safety information relating to your building.

    You can now access key safety and building information about your high-rise block on our website, such as a summary of its latest Fire Risk Assessment (FRA), regular safety checks carried out at your building, and more. Read on for the link.

    07 Nov 2024 11:00
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