Tom and Asif explain some of the things you can expect from an energy advice session:
In this short video, Tom and Asif talk you through how their energy advice sessions work and what you can expect from them.
Book an energy advice session with Tom and Asif, our Home Energy Advisers
Book an energy advice session with Tom and Asif, our Home Energy Advisers:
When you book a free energy advice session with Tom and Asif, they'll work their money-saving magic by:
- reviewing your energy tariffs (when the market allows),
- sharing tips to reduce energy costs (while keeping things warm during the colder months),
- providing advice on Winter Fuel Payments,
- supporting you with energy disputes,
- and- where possible- providing more tailored support based on your circumstances.
You can book an energy advice session with Tom and Asif by calling 07782 522498 or emailing: energy@startswithyou.org.uk.
Tom and Asif answer your most frequently asked questions about their energy advice sessions:
We're around Monday to Friday, 9am to 5pm.
All sorts. Some of the things we can help with include:
- tariff reviews,
- applying for grants and trust fund applications,
- checking whether you’re entitled to certain payments, like the Warm Home Discount,
- making a complaint to your energy provider,
- dealing with disputes with your energy provider,
- sharing our top tips to reduce energy costs (while keeping things warm during the colder months),
- and- where possible- providing more tailored support based on your circumstances.
Yes. We can look at ways to tackle arrears through things like energy repayment plans, applying for grants, trust fund applications, and more.
Get in touch and we'll see what we can do.
Yes, all appointments have to be pre-booked.
It'll only take a minute, though. Just contact us using the details on this page.
Yes. Just let us know when you book.
Energy advice: a case study
"My arrears were reduced to zero, thanks to Tom!"
Our tenant Jean (name changed) thought Tom could help, so she got in touch.
Jean raised concerns over an unexpected £600+ bill she’d received (following a takeover of her previous energy supplier), so, Tom arranged a home visit to work things out.
After assisting with a three-way call, submitting up-to-date meter readings, and disputing the balance- it wasn’t long before he’d helped reduce Jean’s arrears to zero.
Jean not only reduced her arrears to zero, she was able to benefit from Tom's expert advice on how to save energy around the house.
Signpost to tips to reduce household bills
See our top money and energy-saving tips:
Energy and water bills can be expensive, but there are a few things you can do to keep your costs as low as possible.
To learn more about some of the ways you can reduce your bills, click here.
See how much it'll cost to run home appliances for a given amount of time
Figure out which of your home applicances are costing you the most to run (external website):
GoCompare have developed an interactive energy cost calculator tool that'll help you find out how much your various home applicances cost to run over a given period of time.
You can use the calculator (shown in the screenshot below) to pick the appliances you want to compare and select how long they’ll be in use for. The calculator makes it easier to understand which of your appliances are contributing most to your bill.
Tap here to use GoCompare's Energy cost calculator (opens in a new tab/window).
