Play, read and watch our new annual report

Play, read and watch our new annual report

Our latest annual report reviews our service performance and community impact from April 2017 to March 2018. Much of the information is visual and we offer you another interactive experience like last year.

Play watch and read here.


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  1. Service charges planned for April 2019 to March 2020

    From April 2019, and where it is appropriate, we will require some customers to pay an increased estate maintenance charge and some to pay a new service charge to cover the cost of lighting in communal areas. We are writing to customers this week (12 - 17 November) to explain these plans to introduce some further charges and to get feedback on the impact this might have. We are tailoring the letters to people’s circumstances and properties. This Q&A explains more.

  2. Bolton at Home accredited as Living Wage employer

    Bolton at Home accredited as Living Wage employer

    Bolton at Home has been officially recognised as a Living Wage employer at an event marking the start of Living Wage Week.

    The Mayor of Greater Manchester, Andy Burnham, presented us with an award at Manchester’s National Football Museum today (5 November).


  3. Top Housing Award for Motiv8

    Top Housing Award for Motiv8

    Motiv8, a Greater Manchester programme to help people overcome barriers to get back on track, has won the ‘Care and Support Provider of the Year’ category at this year’s national, prestigious 24 Housing Awards for the work they do to support people across Greater Manchester.

  4. Social housing consultation - we want your views

    The Government recently issued a consultation document on social housing, which seeks views on making sure that social housing provides safe and secure homes that help people get on with their lives:

    Bolton at Home would like to find out your views on some of the questions contained within the consultation. Please follow this link to take part in a survey:

  5. Festival set to light up Bolton this autumn

    Communities across Bolton will help make the town shine when the inaugural Bolton Light Festival begins later this month. The festival is a new event for the town and has been developed from the lantern parade that formed part of the Bolton Christmas lights switch-on last year.

  6. Potential new housing partnership

    Bolton at Home has made an offer to Arcon Housing Group to join them in a group structure, which Arcon Housing Group has accepted. Both parties are now looking to make that a reality as it will support their joint plans to increase housing supply in the north-west.

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Modern Slavery Act 2015

We're committed to ensuring there is transparency in our business and in our approach to tackling modern slavery and human trafficking. View our statement here.

Customer notice

Bolton at Home staff will treat your home with respect and we ask that you give them the same consideration.

Your home is our workplace, therefore we would respectfully request that you do not smoke in the property during the visit and that if you have any pets, they are removed from our work area until the visit is concluded.

Thank you

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If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services line immediately on 0800 111 999, which is open 24 hours a day.