Play, read and watch our new annual report

Play, read and watch our new annual report

Our latest annual report reviews our service performance and community impact from April 2016 to March 2017. This year, we’ve made the information more visual and the experience more interactive. Play, watch and read here.


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  1. Social housing consultation - we want your views

    The Government recently issued a consultation document on social housing, which seeks views on making sure that social housing provides safe and secure homes that help people get on with their lives:

    Bolton at Home would like to find out your views on some of the questions contained within the consultation. Please follow this link to take part in a survey:

  2. Festival set to light up Bolton this autumn

    Communities across Bolton will help make the town shine when the inaugural Bolton Light Festival begins later this month. The festival is a new event for the town and has been developed from the lantern parade that formed part of the Bolton Christmas lights switch-on last year.

  3. Potential new housing partnership

    Bolton at Home has made an offer to Arcon Housing Group to join them in a group structure, which Arcon Housing Group has accepted. Both parties are now looking to make that a reality as it will support their joint plans to increase housing supply in the north-west.

  4. Starts at Home Day

    Today (31 August 2018) is Starts at Home Day. Led by the National Housing Federation and supported by housing providers throughout the country, this campaign celebrates how supported housing schemes and floating services help hundreds of thousands of people to regain their independence and grow in confidence. 

  5. Ambitious plans revealed for meeting Greater Manchester's housing need

    Ambitious plans revealed for meeting Greater Manchester's housing need

    Housing providers across the region have set out ambitions for building 16,000 homes over next five years.

  6. Starts with you shortlisted for Start up of the Year Bolton Business Award

    Starts with you shortlisted for Bolton Business Award

    Congratulations to all our colleagues at Starts with you on being shortlisted for Start Up Business of the Year in the Bolton Business Awards.

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Our Privacy Notice

Bolton at Home are committed to looking after your personal data. To ensure that we process and manage your data in line with current legislation, we have updated our Privacy Notice here. Please take a moment to read the notice and contact if you have any questions.

Modern Slavery Act 2015

We're committed to ensuring there is transparency in our business and in our approach to tackling modern slavery and human trafficking. View our statement here.

Universal Credit

If you’re a Bolton at Home tenant and new to claiming Universal Credit, you’ll need to apply online from 7 November. This is known as Universal Credit Full Service. It is the same if your circumstances change for existing benefit claims.

If you claim Universal Credit Live Service, the Department for Work and Pensions will write to you. The letter will advise you what to do and when.

Please click here for information on getting ready for Universal Credit.

Customer notice

Bolton at Home staff will treat your home with respect and we ask that you give them the same consideration.

Your home is our workplace, therefore we would respectfully request that you do not smoke in the property during the visit and that if you have any pets, they are removed from our work area until the visit is concluded.

Thank you

Smell gas?

If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services line immediately on 0800 111 999, which is open 24 hours a day.