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Did you know we do way more than just housing? We also offer support, advice, and activities if you need help with food and energy costs + more.

Visit our hub for money/energy advice, affordable recipes, social activities nearby, food pantries, healthy home living, digital and employment support, and more.

Welcome to Bolton at Home

We manage and maintain around 19,000 properties.

As well as providing homes, we offer a range of other services. These are available to our tenants, and some are open to other residents living in our communities. You can tap here to learn more about us.

On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

You can scroll down to see our main contact details, or tap here to see all our contact details on our main Contact us page.

Latest news and updates from us

  1. Waiting lists and allocations, why we sell some properties, new build homes, and more: our CEO's radio interview

    Read on to watch clips from Noel’s interview with Bolton FM where she talks about how our properties are allocated, our new build programme, why we sell some properties, our rebrand to Be One Homes, antisocial behaviour, and more.

    Each clip is just a minute or two long.

    30 Apr 2025 16:00

  2. More than something to wear – a show of care

    Bolton UCAN Centre and Working Wardrobe donate clothes to people in need

    When facing tough times, like a couple in their sixties who recently had no clothes beyond what they were wearing, local partnerships can make a significant difference. With the help of Age UK Bolton, our UCAN centre in Bolton Town Centre, home to the Working Wardrobe, provided essential clothing to help restore their comfort and dignity. Read on for details and to learn more about our services.

    30 Apr 2025 10:00

  3. Know your fire exits and stay safe (plus, a link to more safety advice)

    First in our series of quick home safety tips: know your exit and stay safe.

    Please take a moment to find your nearest fire exit, as being prepared can make all the difference. 

    And remember: always keep pathways and exits clear of obstacles.

    For more home and building safety advice, tap: www.boltonathome.org.uk/building-safety to visit our Home and Building Safety Hub.

    29 Apr 2025 09:00

  4. Be One Homes – an update on our new name

    Be One Homes - an update on our new name and branding

    Last year, we announced our plans to change our name from Bolton at Home to Be One Homes.

    Our new name, Be One Homes, will legally change in April 2026. However, you will start seeing our Be One Repairs logo on our servicing and repairs vans from July 2025.

    25 Apr 2025 15:00
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Get in touch

Call us

01204 328000
8am to 5.30pm Mon - Fri

You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Email us*

info@boltonathome.org.uk

*Please note: we ask that you report all repairs over the phone as we may need to take information from you, and/or confirm an appointment. To speak with a member of our team please call 01204 328000.

For all other queries please provide your name, address, and contact number along with a brief summary of your query. This will help us to resolve your enquiry or signpost to the relevant team.

Message us on Facebook

Available 8am to 5.30pm, Mon - Fri
Click here to message us on Facebook (opens in a new tab)

Visit our Valley House reception (open Monday to Thursday)

98 Waters Meeting Road
Bolton
BL1 8SW
8.45am to 4pm, Monday - Thursday