The Be One Homes logo.'

We’re excited to announce that from 1 April 2026, Bolton at Home will officially become Be One Homes.

We’ll still legally be known as Bolton at Home until then, but you’ll start seeing our new look much sooner.

Please continue to use the Bolton at Home website (this site) for information on reporting repairs, paying your rent, tenancy information, help with antisocial behaviour, and more for the time being. We'll let you know when to start using our new website for these things.

Welcome to Bolton at Home

We manage and maintain around 19,000 properties.

As well as providing homes, we offer a range of other services. These are available to our tenants, and some are open to other residents living in our communities. You can tap here to learn more about us.

On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.

You can scroll down to see our main contact details, or tap here to see all our contact details on our main Contact us page.

Latest news and updates from us

  1. Award shines a light on support for men’s wellbeing

    Bolton Manbassadors wins Heart of the Community Award

    Our project that helps men to talk, connect and find support has been recognised at The Bolton News Business Awards 2025.

    Bolton Manbassadors, delivered in partnership with Bolton CVS and local organisations, received the Heart of the Community Award for the difference it’s making in people’s lives. Read on for details.

    30 Sep 2025 17:00

  2. Fire safety in flats: Why video doorbells and alterations aren’t allowed

    Fire safety in flats: Why video doorbells and alterations aren’t allowed

    Your safety is our top priority. We’d like to remind all residents not to attach video doorbells (such as Ring doorbells) or make any alterations to your flat entrance door.

    These doors are specially designed fire doors, and even small changes can affect their ability to protect you and your neighbours in the event of a fire. 

    30 Sep 2025 10:00

  3. Extension leads/power strips: connect smartly (plus, a link to more safety advice)

    Next in our series of quick home safety tips: extension leads (or power strips). These can be handy, but you should always avoid overloading sockets or linking power strips together.

    Signs of an overloaded socket include sparks, scorch marks, or a smell of hot plastic.

    Remember: distribute your electrical load evenly across sockets to prevent overheating and minimise the risk of fire.

    For more home and building safety advice, tap: www.boltonathome.org.uk/building-safety to visit our Home and Building Safety Hub.

    19 Sep 2025 11:00

  4. Awaab’s Law: Putting your safety first

    Awaab’s Law: Putting your safety first

    At Bolton at Home, your safety and wellbeing are our top priority. That’s why we fully support Awaab’s Law - a new law that makes sure health hazards in homes are dealt with quickly and properly.

    18 Sep 2025 13:00

  5. Worried about switching to Universal Credit? We’re here to help.

    Worried about switching to Universal Credit? We’re here to help.

    Universal Credit (UC) is a government benefit that replaces older benefits with a single monthly payment. It’s designed to simplify the system, but the move to UC can feel daunting - especially if you’re already managing financial pressures.

    We’re here to make that change easier. Read on for details.

    18 Sep 2025 12:00
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Get in touch

Call us

01204 328000
8am to 5.30pm Mon - Fri

You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.

Use our webchat

Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.

Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.

Email us*

info@boltonathome.org.uk

*Please note: we ask that you report all repairs over the phone as we may need to take information from you, and/or confirm an appointment. To speak with a member of our team please call 01204 328000.

For all other queries please provide your name, address, and contact number along with a brief summary of your query. This will help us to resolve your enquiry or signpost to the relevant team.

Message us on Facebook

Available 8am to 5.30pm, Mon - Fri
Click here to message us on Facebook (opens in a new tab)

Visit our Valley House reception (open Monday to Thursday)

98 Waters Meeting Road
Bolton
BL1 8SW
8.45am to 4pm, Monday - Thursday