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Your Home Safety Guide contains important information to help keep you, your family, and others safe in and around your home, with safety guidance on topics like fire, gas, electricity, asbestos, water hygiene, and more.

Read on to download your copy — it only takes a minute.

Need help using our website, or simply want to adjust it to suit your preferences? Whether you need help reading, understanding, or navigating, our website’s new Recite Me toolbar offers tools that support a wide range of needs. You can:

• Listen to text using a screen reader tool 
• Use reading aids to support focus and understanding
• Translate the site into over 100 languages: 65 of which can be read aloud
• Adjust text size, font, spacing, colours, and contrast
• Use AI to simplify or summarise page content

Read on for details on how to use it.

This Tuesday (11 November 2025), residents at our Lever Gardens Extra Care scheme in Little Lever came together for a special Remembrance Day service.

Michael, one of our residents, led a heartfelt sermon that brought neighbours together to reflect and honour those who served. Read on to see the photos.

Your safety is always our top priority. This year, we achieved 99.5% completion on gas safety checks, 100% on fire and lift assessments, and 99.4% on asbestos checks.

Safety isn’t just a target – it’s something we work on every day to protect every tenant. Curious about how we’re keeping homes safe and secure? Tap here to find out more in our annual report for April 2024 to March 2025.

Did you know that we received 1,447 complaints in the last year? In our most recent Tenant Perception Survey, only 36.8% of tenants were satisfied with how complaints were handled, and 31% with the process itself. Of course, those numbers aren’t where we want them to be.

We’re serious about learning from mistakes and making things better. Tap here to see what’s changing in our latest annual report.