We work towards our corporate objectives. These are:
- Putting customers first
- Homes we can all be proud of
- Neighbourhoods we can all be proud of
- Keeping a strong, financially viable, well governed business
- Developing and growing
We are committed to improving our performance. We monitor our performance so we can improve services.
We report on our performance in three ways:
- An annual report to customers. This is a summary of our performance over the year.
- Performance reports to our board every three months.
- Performance reports to our customer committee every three months.