About us

We are a charitable community benefit society providing social housing. In March 2011, following a vote of support from tenants, we took over the ownership of the houses formerly owned by Bolton Council. We own and manage more than 18,000 homes in the borough.

Where we are going

We are working to create 'homes and neighbourhoods we can all be proud of.'

What we are working to achieve

We are working towards these objectives:

  • Maximising income for our organisation so that we remain viable
  • Maximising income for our customers
  • Diversification of our range of products and services
  • Delivering an efficient and well run business
  • Achieving profitable growth that can be reinvested back into our organisation

We report on these in Our annual report

Our business plan

We prepare the business plan to explain our:

  • Current structure.
  • Past performance.
  • Future plans.
  • Investment programme.

Click on the link below to open our Board approved plan for 2017-2022. This replaces the previous version for 2016-2021.

Our Plan 2017- 2022.pdf [pdf] 325KB

Get in touch

Call us on:

01204 328000

Write to us:

Bolton at Home
98 Waters Meeting Road

bh-directions-and-location-map[docx] 902KB

Message from our Chief Executive

Jon Lord Chief Executive"We will use the website to inform you about our performance on those issues that are important to you as tenants such as repair appointments, value for money and tackling antisocial behaviour. It is our aim to provide good quality services at a reasonable cost.

I do try and make sure I get out and meet tenants as much as possible to hear from you directly about improvements you would like to see. So feel free to invite me to events or for a walk around your area. If I can’t make it I will make sure another senior officer attends or contacts you."

Jon Lord