Good to know if you're a customer
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Working to reduce the number of empty homes and explaining why we might sell some
We understand there are questions about our approach to managing empty homes and the circumstances under which we might choose to dispose of a property. We recognise your concerns and would like to provide some clarity. Please read on for details.
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Our new webpage tracks customer satisfaction with things like repairs, the quality and safety of homes, complaints, communication, and more
A new page on our website (www.boltonathome.org.uk/our-performance) tracks how satisfied our customers are with things like repairs, the quality and safety of homes, complaints handling, communication, and more.
Tap that link above to see the results, or read on for further details.
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An update from us on Greenworks (May 2024)
We wanted to share some news about Greenworks. This initiative is part of our broader efforts to make our properties more eco-friendly and help the environment.
Please read on for the full update.