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Ukrainian - українська: Якщо ви хочете переглянути цю сторінку іншою мовою, натисніть тут і виберіть свою мову.
Gujarati - ગુજરાતી: જો તમે આ પૃષ્ઠને અન્ય ભાષામાં જોવા માંગતા હો, તો કૃપા કરીને અહીં ક્લિક કરો અને તમારી ભાષા પસંદ કરો.
Somali - Soomaali: Haddii aad jeclaan lahayd inaad boggan ku aragto luqad kale, fadlan halkan guji oo door luqadaada.
Hungarian - Magyar: Ha más nyelven szeretné megtekinteni ezt az oldalt, kattintson ide, és válassza ki a nyelvet.
Emergency repairs
To report an emergency repair call 01204 328000, 24 hours a day, 7 days a week.
An emergency repair is one that might result in harm to people or property if it is not fixed quickly. You will be charged if you call us out to a non emergency repair out of hours.
When you call, our staff will advise you on what an emergency repair is.
Here are some examples:
- No lights or power.
- Exposed bare wires.
- A burst pipe or tank.
- Part of the building being unsafe.
- Blocked sewer or toilet where there is no other toilet in the property.
- Rain entering the property.
- Your property left unsecured through a broken door or window.
- No heating or hot water where there are people who are ill, elderly or with disabilities affected by the problem.
If you smell gas call the National Grid emergency number 0800 111 999.
Non-emergency repairs
If you can, it's best to report all repairs over the phone as we may need to take information from you, and/or confirm an appointment. To speak with a member of our team, please call 01204 328000.
Non-emergency repairs can be reported Monday to Friday, 8.00am to 5:30pm.