Before you report a repair online
Think about these questions:
- Is the repair an emergency?
Repairs reported online may not be recieved immediately. If you have an emergency call 01204 32 8000.
- Will you be charged if we do this repair?
Click here to see our information on what repairs you are responsible for.
- If possible have you tried to fix it yourself?
Click here to see our repairs films and information to see if you can fix the problem yourself.