News from Bolton at Home
Here you'll find our most recent news articles, from important tenant updates and new housing developments, to new community initiatives and activities.
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Wondering what we’re doing to complete repairs faster? Find out in our latest annual report (2024 to 2025).
We know how important timely, reliable repairs are to you. Over the last year, we completed 98.7% of emergency repairs within target timescales, 79.7% of non-emergency repairs on time, and kept 97% of appointments. While most urgent jobs were sorted quickly, we know routine repairs have taken longer than you’d like.
That’s why we’re investing £58 million a year over the next five years to speed things up, improve communication, and make sure more jobs are fixed first time. We’re bringing in new technology and upskilling staff, and expanding our teams to give you a smoother, faster service.
Don’t miss what’s changing – and how improvements like this will make a difference for you. You can tap here to read our full Annual Report.