News from Bolton at Home
Here you'll find our most recent news articles, from important tenant updates and new housing developments, to new community initiatives and activities.
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Tips to prevent or deal with damp and mould issues in your home (and how we can help if you need us)
In this two-minute video, Robbie, one of our supervisors, explains some of the things you can do at home to prevent or reduce the risk of damp and mould-related issues – but we’d urge you to get in touch if you’re concerned about any issues in your home, no matter how big or small they might be.
Our dedicated teams are here to help; just give us a call on 01204 328000.
We're getting better at how we do things so that we can respond to outstanding cases faster. Plus, we’re on-track to meet the important requirements set out in Awaab’s Law (which comes into effect this October).
Awaab’s Law sets clear legal timeframes for how quickly housing associations like us need to investigate and resolve damp and mould-related issues. It’s being introduced to ensure that no one’s health is put at risk by unsafe living conditions, and it reinforces our commitment to safe and healthy living conditions for everyone.
We’re committed to going beyond compliance. We want to learn from every case, listen to your feedback, and continue to improve how we respond.
For more information on dealing with damp, mould, and condensation issues, as well as what we’ll do when you report them, just tap: www.boltonathome.org.uk/damp-condensation-mould.
Just in case you haven’t heard, we’ll be known as Be One Homes from April 2026. To learn more about the rebrand and what it means for you, please visit www.beonehomes.com. You can continue to use the Bolton at Home website for everything else for the time being, and we’ll keep you updated as things change.