Annual Report for April 2018 to March 2019

Annual Report 2018-2019 Thumbnail Each year we produce a report for tenants and residents outlining how we’ve performed during the previous financial year.

Our latest annual report promotes service performance between April 2018 and March 2019.

It includes:

  • How we managed rent money
  • Investments in home improvements
  • Repairs and maintenance
  • Local standards of service
  • New homes
  • Ways we’ve supported people
  • Complaints and outcomes
  • Tenant involvement and scrutiny
  • How we’re structured, regulated and governed

You can download our latest Annual Report here:

BaH annual report 2018-19.pdf [pdf] 1MB