Domestic abuse and violence team: Our support is still available during the pandemic

Decorative image displaying our DAHA accredited badge (accreditation expires 23.09.2023).Home is widely considered as the safest place to be for many,  however this is far from reality for victims of domestic abuse. Home can be a dangerous place because an abuser can use any tool to exert power and control, including a national health pandemic, such as COVID-19.

Our Domestic Abuse and Violence Team will continue to work with the families that we’re supporting during this difficult period.

Below are our contact details along with some other useful links and numbers.

Report domestic violence and abuse to us

Always call 999 if you and your children are at immediate risk of harm.

There are six ways you can report domestic abuse to us:

  1. Call us on 01204 329636 or 01204 327997 during office hours.
  2. Call our Contact Centre on 01204 328000.
  3. Call our Safeguarding telephone line: 01204 328008 during office hours.
  4. Write to: Bolton at Home, Housing Support and Safeguarding Service, 98 Waters Meeting Road, Bolton, BL1 8SW
  5. Click here to contact our officers via our Facebook page (only monitored within office hours).
  6. Click here to contact our officers via our Twitter page (only monitored within office hours).
  7. Click here to Email us with your contact name, address and phone number and details of your concern.

Get more information on our service

In any case, for further information you can email us at: davservice@boltonathome.org.uk.

If you're concerned about someone and would like to report domestic abuse and violence, please use the contact details on this page.

Useful links and numbers

Always call 999 if you and your children are at immediate risk of harm.

National:

National Stalking Helpline (advice for victims):
0808 802 0300
Click here to visit the National Stalking Helpline website.

The National Domestic Abuse Helpline: 
0808 2000 247 (remains open 24/7)
Click here to visit The National Domestic Abuse Helpline website.

Women's Aid: COVID-19 Safety and support resources
Click here to view a range of COVID-19 related safety and support resources for survivors, friends, familiy, neighbours and community members from Women's Aid.

Women’s Aid Live Chat: 
You can still contact Women’s Aid via their live chat.
Click here to start a live chat with Women's Aid.

Women’s Aid: The Survivor's Handbook 
This is available in 11 other languages and audio version.  
Click here to view the Women's Aid Survivors Handbook in English.
You can use the menu on this page to select an alternative language.

Refuge: 
Click here to visit the Refuge website.
Refuge have a national domestic abuse helpline for women - 08082000247 

RESPECT: 
Click here to visit the RESPECT website.
National DA helpline for men - 0808 8010327 

GALOP:
Click here to visit the GALOP website.
For the National LGBT+ Domestic Abuse Helpline - 0800 999 5428

Victim support: 
0808 1689 111

Local:

Bolton at Home Domestic Abuse Team (us): 
01204 329363
or email: DavService@boltonathome.org.uk

Endeavour:
Click here to visit the Endeavour website.
01204 394842 
or email: info@endeavourproject.org.uk

Fortalice (24 hour support):
Click here to visit the Fortalice website.
01204 365677

Bolton Council Housing Options:
support for emergency accommodation - 01204 335900

Click here to view more useful numbers on the Greater Manchester Police website.

Women's Aid Survivor's Handbook

Click here to view the Women's Aid Survivors Handbook in English.

Or download it in another language by clicking one of the icons below:

Click here to view the Women's Aid Survivors Handbook in Arabic. Click here to view the Women's Aid Survivors Handbook in Bengali. Click here to view the Women's Aid Survivors Handbook in Chinese. Click here to view the Women's Aid Survivors Handbook in Greek. Click here to view the Women's Aid Survivors Handbook in Gujerati. Click here to view the Women's Aid Survivors Handbook in Polish. Click here to view the Women's Aid Survivors Handbook in Punjabi. Click here to view the Women's Aid Survivors Handbook in Somali. Click here to view the Women's Aid Survivors Handbook in Spanish. Click here to view the Women's Aid Survivors Handbook in Turkish. Click here to view the Women's Aid Survivors Handbook in Urdu. 

Our policy

Our domestic abuse policy will give you more information on the service we will provide if you report domestic abuse to us. It informs the way our domestic abuse team works.

Tackling-domestic-abuse-&-violence- policy-Sept-18.pdf [pdf] 370KB

You tell us

"I’m not looking forward to court but you have made me feel a lot better helping me."  

You tell us

"Thank you for helping me, I feel I have had no one to help in my family and you’ve done so much to help me."

You tell us

"I got the injunction I needed. I really appreciate the help you gave me and just talking helped me massively so thankyou. I'm on a volunteer course now and enjoying my freedom and single life with no stress."