We want to give all our customers the chance to tell us what you think about the services you receive and to influence decisions that affect your neighbourhood. Whether you’re a tenant, resident or leaseholder, you’re our customer and your views are important to us.
Involvement is simply about having your views heard; giving some of your time doing things to help improve our services or in and for your community.
The result? You can make a real difference to our services for all customers or to your neighbourhood and the people who live there.
Some people are put off because they think they’ll have to give up too much time or they feel they might not have the knowledge to take an active part. Don’t worry – we’ve lots of different ways to be involved and there will always be someone to support you.
For more information on the different ways you can be involved, just download the Ways to be involved guide from here. To request more information, just download the Ways to be involved enquiry form here. Alternatively, an audio version of the guide can be found below:
Ways to be involved (Decision making and leading) - Audio guide
Ways to be involved (Introduction) - Audio guide
Ways to be involved (Learning and sharing) - Audio guide
Ways to be involved (Shaping and reporting) - Audio guide
Ways to be involved (Visiting and participating) - Audio guide
You can email your completed form to citeam@boltonathome.org.uk or post it (no stamp required) to:
Bolton at Home Voices
Customer Involvement Team
Bolton at Home
FREEPOST NAT 13006
Bolton BL1 8ZZ
Alternatively you can contact us on 01204 335779.