Making routine repairs to your home
Our team of 360 repair staff carry out more than 150,000 repairs every year across the 18,200 homes we manage. We provide a 24 hour, 365 days-a-year service and are committed to consistently high standards both in customer care and quality of work.
Our team includes:
- 17 surveyors
- 39 heating and ventilation operatives
- 39 electricians
- 5 roofers
- 64 joiners
- 2 tilers
- 38 plasterers
- 17 bricklayers
- 35 plumbers
- 22 technical managers
- 23 operations supervisors
For more information, download the "Repairs and maintenance" chapter from your tenant handbook here.
If you require this document in any other format, including an alternative language, braille, audio, large print or translation please phone 01204 335531.
You can report a repair online, or by phone, email or at your local neighbourhood office and emergency repairs by phone on 01204 338200