Contacts summary

General enquiries
Tel: 01204 338000

Antisocial behaviour
Action line 01204 332746

Careline
01204 335733
careline@boltonathome.org.uk

Customer care
Complaints, compliments and suggestions
New complaints: 01204 335721
Current enquiries: 01204 335644
customer.care@boltonathome.org.uk

Customer involvement team
01204 335779
citeam@boltonathome.org.uk

Debt and Money Advice Service
01204 335395
debtandmoneyadviceservice@boltonathome.org.uk

Homes for You
(Bolton Community Homes)
01204 335811
findahome@bolton.gov.uk

Hoot - Bolton Credit Union
01204 365024
enquiries@wisewithmoney.org.uk

Rent enquiries
01204 335395 (arrears)
01204 335246 (general)
income.management@boltonathome.org.uk

Repairs (24 hrs)
01204 338200
(Emergencies only after 6pm, weekends and bank holidays)

Tenancy Sustainment and Support    
East: 01204 335614
supportandsustainmentteameast@boltonathome.org.uk
West: 01204 335279
supportandsustainmentteamwest@boltonathome.org.uk
South: 01204 335731 / 335517
supportandsustainmentteamsouth@boltonathome.org.uk
North: 01204 335696
supportandsustainmentteamnorth@boltonathome.org.uk

West offices Covering: Brownlow Way/Paderborn/Jubilee/Hunger Hill/Westhoughton/Horwich/Blackrod/Johnson Fold/Smithills/Chorley Old RoadCovering: Brownlow Way/Paderborn/Jubilee/Hunger Hill/Westhoughton/Horwich/Blackrod/Johnson Fold/Smithills/Chorley Old Road

154 - 162 Blackburn Road, Bolton
BL1 8DR
Tel: 01204 335971 Opening hours:
Mondays 9.30 -12.30pm and 2.00 - 4.00pm
Tuesdays 9.30 -12.30pm
Wednesdays 9.30 -12.30pm
Thursdays 9.30 -12.30pm and 2.00 - 4.00pm
Fridays 9.30 -12.30pm and 2.00 - 4.00pm

75 Johnson Fold Avenue, Bolton BL1 5SF
Tel: 01204 335285
Opening times:
Mon/ Fri: 9.30am - 12.30pm and 2pm - 4pm
Tues/ Wed/ Thurs: 9.30am - 12.30pm

South offices Covering: All Farnworth/Kearsley/Great Lever/Deane/Hulton Lane/Commission Street/Hargreaves House

Pikes Lane Centre, Deane Road, Bolton BL3 5HP (postal address only - no customer reception)
Tel: 01204 335500
Customer reception: UCAN Centre 2 Oriel Street, Deane, Bolton BL3 5PD
Opening times:
Mon: 9.30am - 12pm, 12.30pm - 4pm
Tues: 9.30am - 4.30pm
Wed: 9.30am - 12.30pm
Thurs: 10am - 6pm

Great Lever
54 - 56 Holmeswood Road
Great Lever, Bolton BL3 3HS
Tel: 01204 335154
Opening times:
Mon - Fri: 9.30am - 12.30pm
Mon/ Thurs/ Fri: 2pm - 4pm

East office Covering: Little Lever and Breightmet

Kentmere Road, Breightmet,
Bolton BL2 5JG
Tel: 01204 335613
Opening times:
Mon/ Tues/ Thurs/ Fri: 9.30am - 12.30pm and 2pm - 4pm

North office Covering: Tonge Moor/Hall i'th' Wood/Blackburn Road/Bromley Cross/Oldhams/Little Bolton

UCAN Centre The Old Tonge Moor Library
Tonge Moor Road, Bolton BL2 2LE
Tel: 01204 335298
Opening times:
Mon. Tues/ Thurs/ Fri: 9.30am - 12.30pm
Mon/ Thurs/ Fri: 2pm - 4pm

UCAN Centres

33 New Lane, Breightmet,
Bolton BL2 5BN
Tel: 01204 333662
Opening times:
Mon/ Thurs: 9am - 12.30pm, 1.30pm - 4pm,
Tues: 9am - 12.30pm

Mackenzie Street, Oldhams Estate,
Bolton BL1 6QP
Tel: 01204 332851
Opening times:
Tues and Thurs: 9.30am - 12.30pm,
1.30pm - 4pm

2 Oriel Street, Deane, Bolton BL3 5PD
Tel: 01204 333722
Opening times:
Mon: 9.30am - 12pm, 12.30pm - 4pm
Tues: 9.30am - 4.30pm
Wed: 9.30am - 12.30pm
Thurs: 10am - 6pm

Johnson Fold 31 - 33 Johnson Fold
Avenue, Bolton BL1 5SF
Tel: 01204 336276
Opening hours:
Mon: 9.30am - 12.30pm
Tues: 1pm - 4pm,
Thurs: 9.30am - 12.30pm, 1pm - 4pm

The Old Tonge Moor Library, Tonge Moor Road, Bolton, BL2 2LE
Tel: 01204 332871
Opening times:
Mon/ Thurs/ Fri: 9am - 12.30pm,
2pm - 4pm,
Tues: 9.30am - 12.30pm