Helping affected families and individuals
Domestic violence includes all kinds of physical, sexual, emotional and financial abuse, within all types of relationships. The most harmful abuse is carried out by men against women partners, but abuse can also be carried out by women against men, within same sex relationships and by family members.
If you commit an act of domestic violence then you are a breach of your tenancy agreement and we’ll take appropriate action. We have 2 highly trained officers who deal exclusively with domestic violence issues and case on both our estates and on other housing association estates across Bolton.
If you’re a victim of domestic violence then we’ll support you in a non-judgmental and sensitive manner. All information received about your situation will be managed confidentially and priority will be given to your wishes and safety at all times.
You may want to consider installing monitoring equipment in your home. Our Careline service can provide guidance on what is available, how it works and the charges for this service. For more information, contact us:
Call: 01204 335733 (lines open 24 hours a day, 365 days a year)
Email: Careline@boltonathome.org.uk
Write to:
Careline
1st Floor
Adelaide House
Adelaide Street
Bolton, BL3 3NY
You can report an incident of domestic violence online or at your local neighbourhood office.
If you are a tenant of a private landlord or own your own home, then you should report instances of domestic violence to the police.
Download our Domestic abuse policy here
There are a number of agencies who can provide help and support:
Police
Call: 999 (for emergencies) or 0161 872 5050
Bolton Council Children's Services / Adult Services Emergency Duty Team
Call: 01204 337777 between 6.00pm and 9am
Call: 01204 333333 at other times
Samaritans
Call: 0845 790 9090 (24 hours)
Childline (helpline for children in trouble or danger)
Call: 0800 1111 (24 hours)
National Domestic Violence Helpline (England)
Call: 0808 2000 247 (24 hours)
Phoenix Project (for confidential support for Asian women and children)
Call: 01204 848966
Victim and witness support
Call: 01204 399736 (10am-4pm, Monday-Friday)
Women's domestic violence helpline (Manchester)
Call: 0161 736 7525 (10am-4pm, Monday-Friday)
There are also lots of other useful numbers on the Greater Manchester Police website.