Ways to pay your rent

We’ve a range of payment options and locations for you to choose from.

Paying your rent without leaving the house

  • Direct debit
    If you have a bank or building society account, the easiest way to pay is by direct debit. You can pay weekly or monthly on the 1st, 8th, 15th and 22nd of the month. When the completed form is received we will set up the direct debit with your bank. Once we receive your completed form we will do the rest, including varying the amount you pay us if your rent goes up or down. We will always notify you of any changes to your direct debit. You can download a direct debit form here.
  • Standing order
    This is where you tell your bank to pay us a set amount on your preferred payment date. Unlike a direct debit, if the payment amount changes you’ll need to give your bank new instructions. The completed form needs to be forwarded to your bank or building society for them to set up payments. You can download a standing order form here.
  • 24-hour telephone payments
    If you want to use your debit/credit card, e.g. Maestro, Visa, Mastercard, Delta or Solo, simply telephone 01204 32 8000 with details of your card and how much you wish to pay. Credit cards payments may be subject to a surcharge. You will need your rent reference for this service.
  • Pay online
    If you have a credit or debit card you can pay online. You will need to have your rent reference and credit or debit card ready.

 

Pay at Post Office or PayPoint outlet

You can pay at any Post Office, or PayPoint outlet. For details of your nearest outlet contact your neighbourhood housing office or go to http://www.paypoint.co.uk/customers.htm (external site, opens in a new window).

 

Pay at the Council One Stop Shop

Payment can be made by cash, cheque, credit or debit cards, Mon-Fri between 9am-5pm at:
Bolton Town Hall One Stop Shop
Victoria Square
Bolton, BL1 1RU

Payments are not accepted at the neighbourhood housing offices.

 

Pay by post

Cheques / postal orders should be made payable to Bolton at Home Ltd, crossed ‘A/C Payee’ and marked with your rent reference on the back.
Post them to:
Director of Corporate Resources
PO Box 4, Town Hall
Bolton, BL1 1RX

Cash should not be sent through the post.

You can pay your bills on-line by clicking on the link below:

pay your rent online logo

This is a secure website belonging to Bolton Metropolitan Borough Council, who is a partner of Bolton at Home.

To pay your rent online:

  • Click on the logo above to open the Council’s Internet Payments site
  • Click “proceed”
  • Click “payment – housing rents”
  • You can then make your payment

This website will open in a new window, so that you are able to return to the Bolton at Home website at any time.