Are you on Universal Credit?

If you are currently claiming Universal Credit please contact us to discuss your claim and the support we can provide. 

Click here for our contact details.

If you're claiming Universal Credit and get a job you need to tell the DWP on the same day on 0345 600 0723. If you don't do this you will receive a sanction of £10 or more a day until you do inform them.

Click here for more information on Universal Credit sanctions on the Citizen's Advice Bureau website.



"Welcome to our new website which will let you know what we are doing, who to contact and keep you informed about events and activities in your area. We always try to listen to people who live on our estates and in our communities and encourage people to get involved. This can be through giving us feedback on our services or organising or participating in activities in your area. We hope the website encourages you to do this.

Bolton at Home, as the name suggests has a real focus on Bolton as a town and as a community. Most of our staff come from, live in or have strong links to the town. We hope this comes across in what we do. If you think we could do more let us know."

Jon Lord, Chief Executive

New debt and money advice line 01204 329 868

We now have a dedicated advice line for anyone who needs help with debt and money issues. 

Get FREE and impartial debt and money advice. 


  1. Stars of the community

    You can now make your nomination for our Stars of the Community awards. Do you know an individual or a group who has made a difference in their community? Or who has gone out of their way to help others?


  2. Residents can help with estate clean-up

    A three-day event to tackle environmental issues on the Eldon Street estate in Tonge Moor is being staged this week.

  3. Survey of customers

    Throughout September, we will be contacting a random sample of Bolton at Home customers to ask for their views. If you are chosen, one of our community researchers may knock at your door or you may be contacted by phone.

  4. Closure of Bolton One Stop Shop cash collection point on Friday, 5 September, 2014

    Bolton Council have told us that they’ll be closing the collection point to carry out urgent structural work.

    It will close at 5.00pm on Friday, 5 September, 2014 and you will need to find an alternative way to pay your rent or any other charges.

    Click here to find other ways you can pay.

  5. Ernest at WWI commemorative event

    Community unites for centenary celebrations

    Residents from different generations and walks of life have come together to celebrate the centenary of World War I.

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