Performance Sub Group

28th April 2008

Agenda

All links to documents below are in Word format. Documents will open in a new window

• Apologies for Absence
• Declarations of Interest
• Minutes of previous meeting held on 10th March 2008
• Matters Arising
• Feedback from the ALMO Monitoring Group Meeting held 10th March 2008 - verbal
• Proposed Annual Training Programme for Performance Sub Group 2008/09 - verbal
• One Stop Shop and Access Points Service Level Agreement. Report accompanied by appendix
• Contact Centre Service Level Agreement – Repair Targets. Report accompanied by appendix
• Monitoring of Attendance 2007/08
• Monitoring of Bolton at Home Performance Sub Group Decisions
• Performance Sub Group Forward Planning Timetable. Report accompanied by appendix
• Appropriateness of Agenda Business - verbal
• Items for Board to Note - verbal
• Items for Sub Groups to Note - verbal
• Any Other Business
• Date of Next Meeting – Monday, 23rd June 2008 @ 12.30 pm