We provide
homesforyou
Your new home
Caretaking
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We provide 19,312 homes of a number of different types such as:
- 2 – 6 bedroom houses
- Flats
- Elderly persons accommodation
- Single Person apartments
- Properties adapted to meet the specific needs of Individual customers
- Furnished Tenancies
- A housing service delivered from 14 local Offices to give a locally based service
- A secure tenancy which provides all the rights the law gives to a secure tenant
- Bolton at Home offers low affordable rents.
- Facilities to pay all your rent and council tax at most of our estate offices
- Help and advice on paying your rent
- Service facilities at all local housing offices so you can report any repairs required to your property or problems with other services e.g. Highway and Street Cleaning and Dog Fouling
- Order numbers/receipts will be given when a repair is reported as proof of reporting so that the repair can be done as quickly as possible, and to enable progress chasing to take place
- A 24 hour emergency repair service
- Community Based Repair Operatives are located throughout the districts to deliver a local repair service
- Planned Maintenance work for non urgent external repairs,
- An Annual Service, if you have heating/water systems at your home, Housing Department Engineers will call at your home once every year to complete a gas/electric safety check.
- A Concierge Service is provided in specific locations which is staffed 24 hours per day and provides door entry and close circuit television monitoring to help provide a safer environment
- Community Support Officers and Careline Services are available to sheltered accommodation throughout the Borough.
- Local Community Planning which involves targeted estates, working in partnership with other departments, and helping local residents to influence services on their estates.
- A housing representative to attend any tenants’ meeting you may hold
- Tenant involvement, Bolton Council is committed to listening to and supporting the views of tenants.
We have entered into a partnership with a number of housing associations in Bolton to provide the "Homes For You" Choice Based Lettings service. This means that you only have to fill in one form to apply for a rented home with any of the following:
- Ashiana Housing Association
- Bolton at Home
- Contour Housing (previously Collingwood and Portico Housing Associations)
- Irwell Valley Housing Association
- Manchester Methodist Housing Association
- NBH (Places for People Group)
- St Vincent's Housing Association
- William Sutton Housing Association
Registration Forms are available from any of the organisations listed above. For details of your nearest office or to get a form contact our "Homes For You" Team on (01204) 335811 or call in to 12 Silverwell Street, Bolton, BL1 1PP.
Tenancy Agreement
There are two types of tenancy agreement. If you have been a tenant for at least 12 months you are a secure tenant. If you have been a tenant for less than 12 months, you will probably be an introductory tenant. You have fewer rights if you are an introductory tenant, but as long as there have been no problems during the first 12 months of your tenancy, you automatically become a secure tenant. You then get the full legal rights of a council tenant.
Furnished Tenancy Scheme
Bolton at Home provides a Furnished Tenancy Service in partnership with B.M.B.C. This service provides a basic, complete furniture package consisting of:-
- Single or Double Bed
- Curtains
- Carpets
- Electric Cooker
- Fridge Freezer
- Suite (tenants own choice)
There is a weekly charge for this service, depending on income this could be eligible for Housing Benefit assistance.
At present this service is available to flat type accommodation but will be reviewed in the future.
Once accepted the Housing Officer will:
- Before accepting a new home, a Housing Officer will carry out an accompanied visit and
- Give you two sets of keys to your new home
- Provide you with a Welcome Pack
- Give you a repairs booklet
- Give you a copy of the tenancy agreement explaining the council's and your responsibilities
- Issue details of local amenities
- Visit you in your new home within 28 days to help you settle in and deal with any problems
We will:
- Remove all racial graffiti within 1 day of being told about it
- Remove all other graffiti within 7 days of being told about it
- For further information please contact your local housing office
Neighbourhood Housing office contact list
