What to do in a crisis - 24 hour contact and support
Daytime contact and support 9.00am - 5.00pm Monday to Friday
Useful links
Domestic violence includes all kinds of physical, sexual, emotional and
financial abuse, within all types of relationships. The most harmful abuse
is
carried out by men against women partners, but abuse can also be carried out
by women against men, within same sex relationships and by family members.
People experience domestic violence regardless of their social group, class,
age, race, disability, sexuality or lifestyle. Abuse can begin at any time -
during a current relationship or at any time after a relationship has
ceased.
Domestic Violence is now a breach of Bolton at Home's tenancy agreement. Part 6 – Community Responsibilities, Section 4 – Domestic Violence states:
“You must not inflict Domestic Violence on your partner, ex-partner or another member of your family or household. Domestic Violence can involve physical, sexual, emotional and financial abuse”.
Bolton at Home will take action under the tenancy agreement where
Domestic Violence is perpetrated by a tenant of one of our properties where
appropriate. We are committed to supporting victims of Domestic Violence in
a non-judgemental and sensitive manner. Information received about the case
will be kept confidential and priority should be given to the wishes and
safety of the victim at all times. For more details of our commitment to
tackling Domestic Violence see our
Domestic Violence policy (PDF document, opens in a new window).
Bolton at Home has two Domestic Violence Housing Officers (DVHOs) who are based
in the Antisocial Behaviour Team. Bolton at Home is responsible for dealing
with domestic violence on council estates (including Right to Buys) and
Housing Association estates (within
Homes for Bolton
- external site, opens in a new window). Either the victim or the
perpetrator must be a tenant or live in a Right to Buy property.
If you are a private tenant or an owner occupier you should contact the
Police or Homeless Welfare (see contact details below)
If you want to report an incident of Domestic Violence to Bolton at Home
please contact your local neighbourhood
housing office, or
click here for more information about how to make a report.
A member of staff at the office will talk you about your situation and let
you know what action we can take and what help and support we can offer you.
If you need help urgently or need support or advice outside office hours there are a number of organisations who can help you.
Police
Tel: 999 or 0161 872 5050
Bolton Council Children's Services / Adult Services Emergency Duty Team
6.00pm - 9.00am
Tel: 01204 337777
FORTALICE Bolton Womens' Aid Emergency Accommodation & Support Group
Tel: 01204 523476
If injured go to Accident & Emergency Tel: 01204 390390
Other health problems - contact your local GP or Health Visitor.
NHS Direct - Confidential advice on
all aspects of health
Tel: 0845 4647
Samaritans Confidential Helpline
Tel: 0845 790 9090
Childline Free National Helpline
for children in trouble or danger
Tel: 0800 1111
Freephone 24 Hour National Domestic Violence Helpline (England)
Tel: 0808 2000 247
Fortalice - Crisis accommodation, advice, counselling and support - Weekly
drop in.
Tel: 01204 523476
Homeless Welfare - Emergency
Accommodation, rehousing,
and advice
Tel: 01204 335830
Court Action
For emergency legal advice, contact
a solicitor (injunctions, specialising in family law - see local telephone
restraint orders directory, etc.)
Ongoing legal Witness Support to help you through the Support Court process.
Tel: 0161 7933576
Domestic Violence Police Unit and Counselling Advice & Support
Tel: 0161 856 5788
Phoenix Project
Provides a safe and confidential
support service for Asian Women and children - Tel: 01204 848966
Paws for Kids
Accommodation for pets
Tel: 01204 394842
Victim and Witness Support Service
Advice, support and Counselling
10.00am - 4.00pm Mon-Fri
Tel: 01204 399736
Children's Services / Adult Services
Ask for Duty Social Worker -
Advice, assistance and support
Tel: 01204 333333
Probation Service - Advice & Support
Tel: 01204 387699
Housing Advice Service
Advice and Support from 9am - 5pm Mon-Fri, 9am - 6.30pm Thurs.
Tel: 01204 335900
Women's Domestic Violence Helpline - Manchester
Advice, Counselling and Support
10am - 4pm
Tel: 0161 736 7525
Manchester Gay & Lesbian switchboard
Advice and support 4pm - 10pm (7 days)
Tel: 0161 235 8035
If you need any further information on antisocial behaviour please
contact your Neighbourhood Housing
Office. You can also report
antisocial behaviour online.
Please click here for a list of
Housing Associations operating in the Bolton area.
Careline - Domestic Violence
Homeless Welfare
Housing Advice Services
