Your rights under the Data Protection Act 1998

Introduction
Application for Subject Access Request

Introduction

How does the Data Protection Act protect personal data?

By setting rules and conditions which all users of personal information (Data Controllers) must obey when obtaining and using information about you. The Act also provides you with certain rights which the data controllers must respect.

What are your rights?

To ask Bolton at Home if it holds personal information about you and to be given access to that information
To be given details about purposes for which Bolton at Home uses information and other organisations to whom it is disclosed
To ask for incorrect data to be corrected
To ask Bolton at Home not to use personal information about you for direct marketing
To ask Bolton at Home to stop processing personal data that is likely to cause damage or distress.

How do I know what type of information Bolton at Home is holding?

Bolton at Home has taken out a Notification under the DPA 1998 which lists all the information it processes. This can be seen in your Local Neighbourhood Office or on the internet at www.dataprotection.gov.uk (opens in a new window).

Below are the categories of information we have notified to the Information Commissioner. If you would like a more detailed list please email shauna.morton2@boltonathome.org.uk or write to the Knowledge and Information Manager, Bolton at Home, 1-3 The Courtyard, Calvin St, Bolton BL1 8PB

STAFF ADMINISTRATION
ADVERTISING, MARKETING & PUBLIC RELATIONS
ACCOUNTS & RECORDS
PROPERTY MANAGEMENT
ANTI SOCIAL BEHAVIOUR
CUSTOMER INVOLVEMENT
ASSESSMENT AND COLLECTION OF RENT and RENT ARREARS
BENEFITS, GRANTS AND LOANS ADMINISTRATION
OTHER COMMERCIAL ACTIVITIES
OTHER NON - COMMERCIAL ACTIVITIES

How do you ask to see information about you?

You should write to Bolton at Home asking to see your records. You will be sent a Subject Access Request Form. You can also apply online (opens in a new window).

Do you have to pay to see your information?

Bolton at Home charges a standard £10.00 fee for access.

How will you be given the information?

You will be given a copy to keep and check for accuracy. This will either be a printout from the computer or a photocopy of your manual records. You can ask for a different format if you wish.

What do you do if the information is incorrect?

You can write to Bolton at Home telling them what information is incorrect and asking for it to be corrected. You can also appeal to the Information Commissioner if Bolton at Home does not correct the information.

Data Protection Act 1998
Application for Subject Access

The Data Protection Act gives you the right to see a copy of personal information held about you.

Bolton at Home holds information about those who live in tenanted properties managed through Bolton at Home

If you wish to see information held about you please complete this form and return it to the address below. Alternatively you can hand it in to any Bolton at Home neighbourhood office.

Your responsibilities are:

You need to apply in writing (using the other side of this form)
You need to establish your identity by providing suitable ID
You need to pay a standard £10.00 search fee ( exceptional circumstances may lead to a waiver of the fee)
You should help us to find the information by specifying what data you would like to see.

Our responsibilities are:

To acknowledge your request
To inform you if we have any personal data about you and if we have
To reply within 40 days.

Bolton at Home currently charges a £10.00 fee for Subject Access Requests

The1998 Data Protection Act is administered in the UK by

The Information Commissioner,
Wycliffe House,
Water Lane,
Wilmslow,
SK9 5AF.
Tel: 01625 545745
Email mail@dataprotection.gov.uk

Useful links

Application form for a Subject Access Request (opens in a new window)