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Contact us

There are various ways you can get in touch with Bolton at Home.

Click one of the headings on the left menu for details of the service you are looking for, to see direct telephone numbers, e-mail and postal addresses.

You can send us your comments or questions, or request printouts of any information on this site using our feedback form.

If you wish to make a complaint, you can use the on-line complaint form.

Please let us know what you think of our website using our feedback form.

How to find us

For general queries you should visit or telephone your Neighbourhood Office.

Directions to our main administrative offices at The Valley and Adelaide House are also available.

Reporting an emergency repair

To report an emergency repair, i.e. lives, health or property is at risk, you must always telephone the Emergency Repair Line on: 01204 338200. This service is available 24 hours a day, 7 days a week.

You must only use the emergency service for genuine cases. You will be charged if you call out the service and it is not an emergency. (Link to rechargeable repairs.)

If you smell gas or have fumes escaping you must always telephone the National Gas Emergency Number: 0800 111 999.

More information about repairs.

Deaf or hard of hearing?

If you are deaf or hard of hearing and need help and information on housing, Bolton at Home can provide you with basic sign language support.

A surgery is held every two weeks on Tuesdays, 9:30 – 11:30 at the Sensory Centre, Chorley Street, Bolton.

We can also be called upon for individual interviews regarding Housing, Regeneration and Technical Services.

For more information call 07774 008231 (text phone), fax 01204 335639 or e-mail lesley.olive@boltonathome.org.uk.



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