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Communal heating charges

Communal Heating charges are charges for communal heating systems, which are spilt between residents and a weekly charge added to the rent account.
If a tenant or leaseholder receives an arrears letter, they should contact the telephone number on the letter.

If the tenant or leaseholder does not pay, legal action will be taken to recover the monies.

If you wish to pay your charges with a credit or debit card please click on the link below. You need to have you bill and credit or debit card ready.

Contact us

For further information, please contact your local housing office.

Comments, compliments and complaints

If you would like more information, or have a comment, complaint or suggestion about how we can improve our services or complain to us about a service you have received. A form is available from reception areas or by using the feedback link below, or contact us directly on 01204 335765 and we will send you one. You can also give feedback in writing to:

Best Practice & Performance Team
Bolton at Home
FREEPOST NAT13006
Bolton
BL1 8ZZ

Or email
Housing.complaints@boltonathome.org.uk

Or 'on-line' feedback form (see useful link below)

Useful links

Service Standards
Feedback Form
Housing office link
'on line' payment link
 

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