Beacon Award: Improving Housing Services by Involving Tenants
Case studies
During our Beacon year we will be
producing various case studies giving details of our successful and
innovative work. These are
available on the I&DeA website
(external link, opens in a new window) along with case studies from other Beacon
authorities.
The following case studies will appear on the I&DeA website as they
are produced. The case studies in bold are currently available.
- Annual Customer Involvement Conference
- Capital Programme Champions and Design and Specification Group
- Cross tenure activity
- Customers and business planning
- Customer Involvement strategy
- Customer Inspectors
- Embracing partnerships
- Engaging Asian women
- Engaging BME sheltered customers
- GIS mapping - Innovation into Action initiative
- Giving supported tenants a voice
- Great Estates
- Housing Percent For Art
- Involving young people
- Local Community Planning
- Local Community Planning & Neighbourhood Renewal Strategy/Local Area
Agreements
- Neighbourhood Planning
- People improving places
- Private sector involvement
- Resources and mainstreaming of Customer Involvement
- Service Quality Meetings
- TPAS Quality Kite Mark for Contractors pilot project
- Training and capacity building for customers
- Urban Care and Neighbourhood (UCAN) approach
Further information
Contact us
If you would like to find out more please contact:
Maria Marsden
Bolton at Home
1-3 The Courtyard
Calvin Street
Bolton
BL1 8PB
Tel: 01204 335706
Fax: 01204 335662
Email:
beacon@boltonathome.org.uk
