Anti-Social Behaviour

What is Anti-social behaviour?
Bolton at Home's role in tackling Anti-social behaviour
What to do if you think you are experiencing Anti-social behaviour
What to do if you think you are suffering from Racial harassment
What do you do if you think you are suffering from Domestic Violence?
Contact us

What is Anti-social behaviour?

There is no commonly agreed definition of what is meant by the term Anti-Social behaviour. It can cover a wide range of behaviour from a little noise nuisance to serious harassment. Some examples of Anti-social behaviour are listed below:

Problems with dogs
Problems with children/Youths
untidy gardens
serious noise problems
violent and criminal behaviour
racial harassment
intimidation
domestic violence
drug dealing

Bolton at Home's Role in tackling Anti-social behaviour

Bolton at Home has a responsibility to investigate reported complaints of Anti-social behaviour for:

Local Authority tenants
Right to buy residents/tenants (due to covenants)

Bolton at Home is committed to investigating and resolving cases of Anti social behaviour.

It is possible to take action if the behaviour occurs either in the tenant's home or in the locality around their home. For instance, if the tenant's children are causing trouble several streets away from their home. It is possible to hold the tenant responsible.

What to do if you think you are experiencing Anti-social behaviour

If you or the alleged perpetrators are:

Local Authority tenants
Right to buy residents/tenants (Property which was previously owned by the Local Authority but has been purchased).

It is Bolton at Home's responsibility to investigate.

You will need to contact your Neighbourhood Office or local estate office (full list available in Useful Links at the end) who will:

open an Anti-social behaviour case file and complete the initial report, this will record the details of the incident,
make an assessment of the complaint to determine the urgency,
make an appointment with you where the investigation process will begin.

In very serious cases please contact the Police.

What if the information above does not apply?

If you and the alleged perpetrators are:

Owner Occupiers - this depends on the seriousness of the incident, either contact the Police, Bolton Mediation Service or a Solicitor.
Housing Association tenants - this depends on the seriousness of the incident, either contact the Police or your landlord (Housing Association) or Bolton Mediation Service.
Private Rented tenants -. this depends on the seriousness of the incident, either contact the Police or your landlord or Bolton Mediation Service.

What to do if you think you are suffering from Racial harassment?

Link to Racial harassment

What do you do if you think you are suffering from Domestic Violence?

Link to Domestic Violence information

Comments, compliments and complaints

If you would like more information, or have a comment, complaint or suggestion about how we can improve our services or complain to us about a service you have received. A form is available from reception areas, or by using the feedback link below or contact us directly on 01204 335765 and we will send you one. You can also give feedback in writing to:

Best Practice & Performance Team
Bolton at Home
FREEPOST NAT13006
Bolton
BL1 8ZZ

Or email: Housing.complaints@boltonathome.org.uk

Contact us:

If you need any further information on Anti-social behaviour please contact your Neighbourhood Office local estate office:

Link to Neighbourhood Housing office contact list

Or

Link to Housing Association contact List

Useful links:

Reporting Anti-Social Behaviour form